Do any of you ever go into the boxes etc if so what do you think?

It's a great afternoon - I'd heartily recommend it to anyone.

We go but sometimes it's great and other times it seems really poor. I was there against crusaders and it was a shambles. Wrong drinks, wrong crisps, two starters served the other 8 had to wait 15 minutes. Through one thing and another we are involved with a few football clubs (championship) and the service is far better yet the box cost the same. This isn't a post to moan as JE and AG are doing a great job an the speed they are doing it is applaudable. However commercial income is vital to a clubs growth and I think it needs to improve. I was also at the Joe Frazier sportsmans dinner and the service there was pants too.

I've had a totally different experience.

Maybe you should be making your complaints to Graham Easby about your specific bad experiences, rather than making them on here? Both times I've been since he took over, things have been spot on and he's made a point of speaking to everyone who was attending to get their feedback - I'm sure he'd welcome yours.

Easy tiger... I am not complaining just after feedback on other people's experiences, afterall I thought that was the point of discussing topics in a forum? I wanted to gauge other people's thoughts before I potentially parted with substantial amount of money by getting one. In my post I said sometimes good and sometimes bad and also commended the club for the excellent work so far.

What ever your views, good or bad Graham Easby will be only too happy to listen, he's like a breath of fresh air at our club and i assure you he will see this thread.

Used the 1873 suite on maybe 5 or 6 occasions and all guests really enjoyed the experiance. As Big Al says Graham Easby does listen and will go to great lengths to sort any issues.

Thanks guys I will have a word. Appreciate the advice

We are always happy to receive feedback about the service we offer, anyone is welcome to get in touch.
I am particularly interested in your comments Bigdog and would ask that you please contact me at the club.

Martin Hopkins
Commercial Manager

Not only him it seems

I don't think GE posts on the board but martins got one eye on it




Keep stum, the hills have eyes.

Can't say fairer than that.

martin is an avid reader and used to post on here before he was employed by Trin

sound guy that listens, reads, and take it all on board.
he if he can help he will

I will contact him or have a word when I am next there. It wasn't meant to stir up a hornets nest.

I don't think it has - you've raised some concerns about the experience and a senior manager from the club wants to hear about them so he can act on it; to me, that's just great service.

That it is and to reply out of hours is even better. If everyone is as committed as that then I can't fault it.

Especially when he's on holiday

Yup you don't often get customer service like that now, well done Martin and wakey

I'll be going for the first time v Bradford. Looking forward to it.

Wait until he sorts out the misplaced crisp orders before you go lavishing praise, please.




I agree, though... top service, above and beyond the call of duty. If everyone's that committed, we should be sound.

Have been in hospitality twice this season and on both occasions could not fault the service or food. Had 2 great afternoons.

Same here, once in a box, (steady

), and once in 1873. Both times well good.
And I'll vouch for Martin Hopkins, and Denise. Top organising.

Spot on Rebel. I'd have to take to my bed for a week if they tried serving up the wrong flavour!



Surprising who reads these Boards, and a good positive response from The Management.