https://wiganwarriors.com/blog/2022/03/ ... -tomorrow/ This is hitting a new low even for Wigan. We advise you to buy in person . Yeah right . Phones only open Wednesday and Thursday 10am to 2pm EW

https://wiganwarriors.com/blog/2022/03/ ... -tomorrow/ This is hitting a new low even for Wigan. We advise you to buy in person . Yeah right . Phones only open Wednesday and Thursday 10am to 2pm EW

Going to be a shambles.

Shocking around 4,000 fans you to cram in Knowlsey Road in the early 90s

had a larger capacity

It does state "initial allocation" of 2,075 terrace and 125 seated tickets. We sell out then there will be more to come.

The club have recently taken the decision to move all away game ticket sales away from the DW Stadium ticket office and bring in-house at the Arena.

Although I can see the long term benefits of doing this it's a massive risk choosing to the biggest game of the season (for away support) to get off the ground. Collection only has frustrated a lot of fans who either live a distance away or are simply at work and unable to get down to the Arena.

It's not collection only, you can order by phone also.
I appreciate there will be horror stories about people having to wait 20mins on the phone and giving up, but you can still do it.

As an aside, there will be reasons why they've moved away day sales from the stadium ticket office. They won't just have done it to pee people off.

Utter shambles trying on the phone

I’ve no issue with them moving the ticket sales away from the DW but what a game to try the system out on?

Not true. Knowsley Road was 17,500, our new one holds 18,000.

I think the issue with Wigan tickets is having to share the office with Latics. I have to say I like our system, I always order online and then have a ride to the ground a couple of days before the game to collect.

To be fair I don't think the comms release by Saints helped. It said the game was a sell out which would naturally panic Wigan fans when in actual fact they hadn't gone on sale. They were presuming that Wigan will sell out their allocation (which they will) but it was still a false advertisement.

After reading the comments on here though I just hope we can give you a game

Ah... Got this wrong. Not read the fine print.

I agree that moving away tickets into the Arena is a good move, if only to encourage more traffic towards the club shop.

It had to happen at some point I guess. It’s clearly not a great system at the moment but presumably they’ll look to grow it and expand as things progress.

One thing it does do is help safeguard against any further problems Latics may face in the future. Everything looks rosey with these new owners at the moment but as proven with the previous Chinese owners and with this current situation at Chelsea, you never know what is around the corner.

Cup final could be interesting

Yep.

Anyone got through on the phone ?

Got family coming up from Cambridgeshire so going to have to hang fire and hope there's some left on general sale, but then again as Saints are undoubtedly going to put 80 past us it's probably money well saved

Nope I suspect the phone system is a mobile phone only

It is the fact that the tickets are not on sale through the website that is annoying, for somebody who works full time during the day and is not allowed access to their phone except for breaks/ dinner such as me it is impossible for me to buy tickets for this game. I simply don't have the time in my 30 min dinner to wait on hold and order the tickets.

So i basically have to accept now that i won't be able to attend what may be the biggest game of the season and the one we all mark on the calendar, because i work full time and can't just nip over to Robin Park between the hours of 10am and 2pm!

Hours have been extended until 4pm if that helps anyone.

It can’t be long before they get sales going online surely. Nowadays there must be 90% of a clubs sales.

Agreed, it penalises those that either work or don't work from home.

At the moment I work from home full-time so order online and then collect in advance of the game to avoid queuing on game day.

Nope.

Almost managed it once (out of the 4 hours that I tried on-and-off)

It went to the automated queueing system, left me there for about 10 minutes, then diverted me to a mobile phone voicemail.

And now I find out that the phone line is shut down at 2pm, so I get to try again tomorrow.

F***ing frustrating.

*** Edit ***
Just read that the lines will be open until 4pm, so I'll continue getting the Engaged tone for another couple of hours before giving up, I guess?

Still nothing doing - And I even tried Saints ticket office, but apparently they have to give all available tickets for our end to Wigan, so I can't even buy from them.

Absolute joke of a system.

And even if I get through, I don't think it'll get much better - Just saw that it's 1 ticket per ST.
1 of our 4 (my daughter) doesn't have a ST this year, as it wasn't worth it.
Grrrrr

So does this mean that the previous online ticket buying option is no longer accessible to us, because it's owned by the Latics or something (looking beyond the Saints game now)?

Surely if we are 'going it alone', for whatever reason, the club has to sort out an online buying option ASAP?

Almost 5 hours now still can't get through clear they simply aren't answering phones because this simy shouldn't happen,of course the club will say naff all about it but whoever went through with this today needs their backside.kicking the one away game everyone likes to go to and they do this.

Come to the conclusion there's no hope so after a nice run of not working good Fridays I may as we book a shift and earn some extra.

Just seen on a fb page about 1k left of initial allocation with another 2k to come from Saints, I have hopes might be able to pick up a couple next week

This is going to be in place for all away games - Home games are still online.

It's a shame that the Saints game is the first big test, and it has fallen VERY short.

I did, eventually manage to get my tickets - It took 177 phone calls over about 5 hours.

Really hope it improves over time.