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| What do people think of the staff's attitutde at Wigan World? Everytime I've been in I've found one woman in particular to be quite ignorent - A few week ago when I went in, I asked about the new shirt, and she was ignorent as hell with me! Ok, she must have been asked the same question about 100 times already, but still... No need for it is there? Mate of mine said she's the same with him aswell? Anyone else
I used to remember that shop when I was younger, staff were always polite and happy to chat about the game etc.
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| A reoccuring tale on here.
Shocking customer service. Hopefully the new retail boss will sort it out.
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| Is it time for another Warriors World thread again?
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| "Mark Riddle" - Honestly, this s**t writes itself sometimes
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| Sorry, didn't know there was another thread...
It got to the point where I just totally ignored her when she was trying to tell me about it - Yup, lets hope somethings done about it - No need to be like that, if she doesn't like the job/customers, and isn't willing to be polite, then don't work there... simple as.
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International Board Member | 12006 | No Team Selected |
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| Quote ="LordLoveRocket87"Sorry, didn't know there was another thread...'"
Don't think there is mate, just seems to be one a month these days.
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| Maybe she's a LEYTHER being forced to serve you
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Club Owner | 14219 | No Team Selected |
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| She is plain rude, and many have complained about her in the past. Her attitude stinks, she reminds me of a woman who works on the reception at Hindley baths, whose attitude is also cack.
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| dont start me on her - she was the rudest person yesterday - three customers in for god's sake when we was getting the shirt and i spotted the spelling for lockers the other staff was laughing but she was a right narky cow. Apparently she was too busy to check the spelling.
she didnt move from behind the counter and let the other two staff do everything. I thought she had training due to the complaints?
after our trip we phoned a complaint into the shop she was that rude
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| Quote ="Katrina"She is plain rude, and many have complained about her in the past. Her attitude stinks, she reminds me of a woman who works on the reception at Hindley baths, whose attitude is also cack.'"
Thing is, the club have been aware of this for a couple of years now.
The fact that nothing has been done makes me think she's a relative of someone within the club or something similar!
The country is in recession, money is tight so I shop around for good quality and good service.
Rudeness to a customer makes me want to walk away (and I do).
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| Oh come on!
Mark "Riddle" is the best entertainment I have had in connection to Wigan RL this weekend!
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| Quote ="YICKER"dont start me on her - she was the rudest person yesterday - three customers in for god's sake when we was getting the shirt and i spotted the spelling for lockers the other staff was laughing but she was a right narky cow. Apparently she was too busy to check the spelling.
she didnt move from behind the counter and let the other two staff do everything. I thought she had training due to the complaints?
after our trip we phoned a complaint into the shop she was that rude'"
Good, think il do the same this morning.
One miserable bat, one that canny spell and a young babe that smiles at tall scottish chaps... not good. apart from the last bit
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| Two of the staff in there are fine.
The other one is simply appalling. I work in customer service and serving the general public can be difficult but you have got to do better than what she does imo. The people who work at the club, no matter what they do ARE the face of the club.
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| The fact she is still in her job says alot about the way our club is being run.
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