Just as I was typing my reply, mine has come through too. My mates also got his as well.

All digital ST will be issued by the end of next week

Thing is, after Friday it doesn't really matter. The next home game is mid April. In some ways, if everyone gets a ticket for Friday, the pressure is off.

Received a ticket to download, not looked at my e-ticket account, I Had my pitchfork and flaming torch ready.

True but hopefully it suggests that the club are confident that this issue will be resolved quickly.

https://wiganwarriors.com/blog/2024/03/ ... statement/

https://wiganwarriors.com/blog/2024/03/ ... statement/

As a software developer/business systems analyst all i can say is..................








TEST TEST AND TEST AGAIN

Let's be honest, it was a bit of a farce on Friday. Luckily, it's mostly fixable stuff and there's at least a 3 week window until we could play at home again.

1.Not sure if a walk through at 7:30 was, given the uncertain nature of the ticketing system, the best idea. A lot of people rushed over after it, creating long queues. We didn't get in until 10 mins into the first half.

2. In the west stand, they didn't have the overflow beer taps working. It looks ages as everyone was then forced into the food queues.

3. Toilets - half the hand dryers in the toilets weren't working. A small thing I know, but adds to general 'this place isn't being maintained" vibe.

4. Official timer and stop clocks weren't working (or wasn't working when I kept checking).

5. Big screen was out of sync and stopped working.

6. One of the entrances to the East stand carpark didn't have a working card machine. They tell you is cashless, then it actually isn't.

Like I said, things that can be fixed, but also simple stuff that mounts up.

Got to say i am disappointed in the fee's being charged now by the new ticketing system, especially after it was stated in the FAQ's the club posted that there would be no extra fee's.

£1.50 per ticket is excessive, especially if you are buying more than 1 ticket and over the course of a season this will start to add up for people like me who frequent away games but also work full time so can't always make it to the ticket office between 9-5 on a weekday.

I could understand a charge for ticket delivery if it was covering the delivery costs, but even ordering online to collect accrues a £1.50 charge!

yes im in the same boat, its only £1.50 but that a pretty big increase on the back of years of free postage..still its going to be better for fans isn't that the spin they're trying to say?

Just bumping this. Back from holiday and can’t see any updated info on the club website regarding the new season ticket procedures.

I received the activation code email in February, so I’ve done all that but I haven’t yet received any further emails. Looking at my account, in the purchase history section, it’s showing my season ticket renewal/purchase on 13 March, so maybe they’re on with it?

Anyone know anything different or are you ‘season ticket renewal’ folk in the same boat as me?

Just checked my account and it's gone back to saying I'm a season ticket holder and my next game is Cas at home but that's it, still not sure how this works wether we'll be getting a digital ticket sent out automatically or what

It really is ridiculous its not been sorted by now, the next home game will soon enough come round and I rather suspect they won't be ready for it

ST came through on email this morning.

East and West stand physical ones posted out yesterday, South Stand going out today according to WW website

Just received my plastic season tickets in the post today with an apology letter from the club for all the troubles

Be interesting to see how you "lend" someone your ticket if you can't go. It wont let you have the same e ticket in two different Google wallets.

One of four arrived today. It has the wrong surname!

Nothing yet

If you have requested a physical one and are in the South Stand they are only being posted out today apparently

digital

Says they will all be received by Thursday evening, may still be working on the emails out

I got a letter of apology via email with two digital tickets attached that are wrong, both have my sons name on them , and both say over 60 . I did ask for proper plastic tickets but for some reason they ignored my request. Looks like I’ll be hanging on the phone for a few hours today . Really poor this

It does seem that there has been some confusion somewhere with who wants physical and who wants digital.

I have never asked the club for physical season tickets, have never even had a conversation with anybody at the club regarding a physical season ticket so i was under the impression i would be getting a digital ticket.

Get home from work last night to find i have been sent physical season tickets, in separate envelopes as well which isn't very environmentally conscious of them.

Suppose i didn't mind either way, but people getting digital versions when they request physical is a real issue, especially when they are incorrect.

I was expecting an email with access to digital tickets for myself [over 60 and my son.
Instead I received two plastic tickets in the post this morning. Seat numbers are okay but the ticket for my son shows that he is now "Over 60".