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| Cup final could be interesting
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| Quote ="NSW"Going to be a shambles.'"
Yep.
Anyone got through on the phone ?
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| Got family coming up from Cambridgeshire so going to have to hang fire and hope there's some left on general sale, but then again as Saints are undoubtedly going to put 80 past us it's probably money well saved
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Club Captain | 1227 | No Team Selected |
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Dec 2015 | 9 years | |
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| Quote ="NSW"Yep.
Anyone got through on the phone ?'"
Nope I suspect the phone system is a mobile phone only
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| It is the fact that the tickets are not on sale through the website that is annoying, for somebody who works full time during the day and is not allowed access to their phone except for breaks/ dinner such as me it is impossible for me to buy tickets for this game. I simply don't have the time in my 30 min dinner to wait on hold and order the tickets.
So i basically have to accept now that i won't be able to attend what may be the biggest game of the season and the one we all mark on the calendar, because i work full time and can't just nip over to Robin Park between the hours of 10am and 2pm!
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Club Coach | 29827 | No Team Selected |
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| Hours have been extended until 4pm if that helps anyone.
It can’t be long before they get sales going online surely. Nowadays there must be 90% of a clubs sales.
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Fringe Player | 1244 | No Team Selected |
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Feb 2022 | 3 years | |
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| Quote ="BoredWiganer"It is the fact that the tickets are not on sale through the website that is annoying, for somebody who works full time during the day and is not allowed access to their phone except for breaks/ dinner such as me it is impossible for me to buy tickets for this game. I simply don't have the time in my 30 min dinner to wait on hold and order the tickets.
So i basically have to accept now that i won't be able to attend what may be the biggest game of the season and the one we all mark on the calendar, because i work full time and can't just nip over to Robin Park between the hours of 10am and 2pm!'"
Agreed, it penalises those that either work or don't work from home.
At the moment I work from home full-time so order online and then collect in advance of the game to avoid queuing on game day.
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International Chairman | 3423 | No Team Selected |
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Dec 2001 | 23 years | |
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| Quote ="NSW"Yep.
Anyone got through on the phone ?'"
Nope.
Almost managed it once (out of the 4 hours that I tried on-and-off)
It went to the automated queueing system, left me there for about 10 minutes, then diverted me to a mobile phone voicemail.
And now I find out that the phone line is shut down at 2pm, so I get to try again tomorrow.
F***ing frustrating.
*** Edit ***
Just read that the lines will be open until 4pm, so I'll continue getting the Engaged tone for another couple of hours before giving up, I guess?
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| Still nothing doing - And I even tried Saints ticket office, but apparently they have to give all available tickets for our end to Wigan, so I can't even buy from them.
Absolute joke of a system.
And even if I get through, I don't think it'll get much better - Just saw that it's 1 ticket per ST.
1 of our 4 (my daughter) doesn't have a ST this year, as it wasn't worth it.
Grrrrr
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International Star | 4791 | No Team Selected |
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| So does this mean that the previous online ticket buying option is no longer accessible to us, because it's owned by the Latics or something (looking beyond the Saints game now)?
Surely if we are 'going it alone', for whatever reason, the club has to sort out an online buying option ASAP?
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Club Captain | 1227 | No Team Selected |
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Dec 2015 | 9 years | |
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| Almost 5 hours now still can't get through clear they simply aren't answering phones because this simy shouldn't happen,of course the club will say naff all about it but whoever went through with this today needs their backside.kicking the one away game everyone likes to go to and they do this.
Come to the conclusion there's no hope so after a nice run of not working good Fridays I may as we book a shift and earn some extra.
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Player Coach | 3013 | No Team Selected |
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Feb 2010 | 15 years | |
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| Quote ="hengirl"Almost 5 hours now still can't get through clear they simply aren't answering phones because this simy shouldn't happen,of course the club will say naff all about it but whoever went through with this today needs their backside.kicking the one away game everyone likes to go to and they do this.
Come to the conclusion there's no hope so after a nice run of not working good Fridays I may as we book a shift and earn some extra.'"
Just seen on a fb page about 1k left of initial allocation with another 2k to come from Saints, I have hopes might be able to pick up a couple next week
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International Chairman | 3423 | No Team Selected |
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Dec 2001 | 23 years | |
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| Quote ="moto748"So does this mean that the previous online ticket buying option is no longer accessible to us, because it's owned by the Latics or something (looking beyond the Saints game now)?
Surely if we are 'going it alone', for whatever reason, the club has to sort out an online buying option ASAP?'"
This is going to be in place for all away games - Home games are still online.
It's a shame that the Saints game is the first big test, and it has fallen VERY short.
I did, eventually manage to get my tickets - It took 177 phone calls over about 5 hours.
Really hope it improves over time.
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First Team Player | 358 | No Team Selected |
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Jul 2020 | 4 years | |
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| Quote ="Pie Eyed"This is going to be in place for all away games - Home games are still online.
It's a shame that the Saints game is the first big test, and it has fallen VERY short.
I did, eventually manage to get my tickets - It took 177 phone calls over about 5 hours.
Really hope it improves over time.'"
So as somebody who goes to every away game, i will never be able to buy a ticket from wigan? I will always have to pay on the gate (more expensive) and probably miss most saints / warrington away games.
Belting new system this for the workers, hopefully the club hears the feedback and sorts some form of online purchasing.
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Club Owner | 7785 | No Team Selected |
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Mar 2004 | 21 years | |
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| Quote ="BoredWiganer"So as somebody who goes to every away game, i will never be able to buy a ticket from wigan? I will always have to pay on the gate (more expensive) and probably miss most saints / warrington away games.
Belting new system this for the workers, hopefully the club hears the feedback and sorts some form of online purchasing.'"
Phone calls are accepted
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Jul 2020 | 4 years | |
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| Quote ="Jukesays"Phone calls are accepted'"
Phone calls are a massive inconvenience, especially when you only have 1 15 min and 1 30 min window during the allotted puchasing window. Most people i have seen talk about purchasing over the phone today have said they have had long wait times / phones cut off, having to ring a rediculous amount of times. I understand this is the first time they have ran the system but the options for purchase are just not up to modern standards.
I tried to ring on my dinner monday for my challenge cup tickets and ended up 24th in queue, never even got through in my 30 mins had to hang up. I would have had no chance today. Granted this may be less of an issue with some away games where demand will be less but that doesn't make the system acceptable.
It's 2022 and i can't buy tickets online for an event i want to attend, only in person or over a clogged up phone line between the very limited hours of 10am-2pm. I can't believe it even while i'm typing it.
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Player Coach | 4062 | No Team Selected |
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Aug 2006 | 18 years | |
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| Rang 44 times throughout the day, didn’t get through once.
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Club Coach | 1352 | No Team Selected |
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Jul 2005 | 20 years | |
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| Quote ="BoredWiganer"Quote ="Jukesays"Phone calls are accepted'"
Phone calls are a massive inconvenience, especially when you only have 1 15 min and 1 30 min window during the allotted puchasing window. Most people i have seen talk about purchasing over the phone today have said they have had long wait times / phones cut off, having to ring a rediculous amount of times. I understand this is the first time they have ran the system but the options for purchase are just not up to modern standards.
I tried to ring on my dinner monday for my challenge cup tickets and ended up 24th in queue, never even got through in my 30 mins had to hang up. I would have had no chance today. Granted this may be less of an issue with some away games where demand will be less but that doesn't make the system acceptable.
It's 2022 and i can't buy tickets online for an event i want to attend, only in person or over a clogged up phone line between the very limited hours of 10am-2pm. I can't believe it even while i'm typing it.'"
Challenge cup tickets were available on line, I purchased mine sunday with no issues
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Club Owner | 7785 | No Team Selected |
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Mar 2004 | 21 years | |
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| Quote ="stpatricks"Challenge cup tickets were available on line, I purchased mine sunday with no issues'"
Correct
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International Star | 4470 | No Team Selected |
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Jan 2013 | 12 years | |
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| We don't know how quickly this has been pushed onto the club and I expect things will improve in time.
Those wanting a return to the CP days got exactly that
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Club Coach | 1352 | No Team Selected |
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Jul 2005 | 20 years | |
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| Quote ="Egg Chasing"We don't know how quickly this has been pushed onto the club and I expect things will improve in time.
Those wanting a return to the CP days got exactly that
'"
"Those wanting a return to the CP days got exactly that" They shouldn't have let Mary Sharkey(Charnock) retire
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First Team Player | 358 | No Team Selected |
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Jul 2020 | 4 years | |
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| Quote ="stpatricks"Challenge cup tickets were available on line, I purchased mine sunday with no issues'"
I did buy them online that evening. I went to at first and saw that you had to manually input everybody's details and buy each ticket seperately and thought sod that, be easier to ring. Turns out not
The ticketing website before the current was far superior imo, much easier to buy tickets off.
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Feb 2010 | 15 years | |
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| Just been down to Robin Park, loads of tickets, no queue and no longer one per person
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Fringe Player | 1244 | No Team Selected |
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Feb 2022 | 3 years | |
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| Quote ="apollosghost"Just been down to Robin Park, loads of tickets, no queue and no longer one per person'"
Must be running scared
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| Quote ="Stu M"Must be running scared
'"
What, of a one man one dimensional bunch of plough it down the middle plodders like Saints, perlease
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