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| I agree the costs are too high and the membership represents poor value. When the prices were announced for the membership I was very disappointed that they had decided to match the Barnet price structure and not offer a reasonable joint membership.
I have every sympathy with those that have decided not to go due to the price although when compared to what is charged at other Super League clubs it is par for the course.
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| Sadly, what is happening on the pitch is not par for the course!
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Club Owner | 20966 | No Team Selected |
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| Harlequins RFC ticket office has a database of every customer for the last 5 years who bought on-line
SOTIC has an email database
London Broncos/Harlequins RLFC have data on season ticket holders.
LAZINESS is the only thing they are guilty of.
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| Quote ="gutterfax"Harlequins RFC ticket office has a database of every customer for the last 5 years who bought on-line
SOTIC has an email database
London Broncos/Harlequins RLFC have data on season ticket holders.
LAZINESS is the only thing they are guilty of.'"
Unless you give permission for another company to use the information you provide then I would expect the Harlequins DB to be protected by data protection.
Do you know where the Broncos/Harlequins RLFC is to ask for the data because as far as I know the whole setup has been dismantled.
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| Harlequins R U was a different company who held all of the ticking information of any person buying season or match tickets for Broncos games, so I do not think data protection is a reason for Barnet not being able to use this information. I have never been asked if another company can use my information when ticke4s have been purchased.
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| Quote ="wantawin"Harlequins R U was a different company who held all of the ticking information of any person buying season or match tickets for Broncos games, so I do not think data protection is a reason for Barnet not being able to use this information. I have never been asked if another company can use my information when ticke4s have been purchased.'"
From a data protection point of view that makes no sense. You think different companies can just share your data without permission from a data protection officer or you?
The question is normally in the smallprint and is often deceptively worded but I have often had to uncheck a box to say I don't want my info shared or check a box to say I agree to info being shared with third parties.
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International Chairman | 5130 | No Team Selected |
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| Quote ="meliferra"From a data protection point of view that makes no sense. You think different companies can just share your data without permission from a data protection officer or you?
The question is normally in the smallprint and is often deceptively worded but I have often had to uncheck a box to say I don't want my info shared or check a box to say I agree to info being shared with third parties.'"
Given the club made this data freely available on the internet I doubt that data protection was high on their list of priorities.
There is simply no excuse for a club with chronic attendance issues not following up individually with lapsed season ticket holders.
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| I'd suggest that nearly all ex ST holders will have consented to receiving data concerning London Broncos. I'm not convinced this holds water unless they want to mail shot us re Barnet / The Hive as well. At that point I'd suggest they would have a problem.
As for the suggestion they don't have my details, well they had them splashed all over the net recently. I believe Gutterfax now has them if they ask nicely......
Their failure to to reply to an e-mail asking where an Academy game was being held, to save me a wasted 80 min round walk, suggests to me the main reason for inaction is that they don't give a stuff about the fans.
It's a long tradition at this club and goes a long way to explaining why so many have now walked away.
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| I've asked them. We will see what the response is.
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International Star | 1512 | No Team Selected |
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| Quote ="jbuzza"
There is simply no excuse for a club with chronic attendance issues not following up individually with lapsed season ticket holders.'"
Given the size of the fanbase they could probably have sent Gus round to everyone's house to beg for forgiveness.
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Club Owner | 20966 | No Team Selected |
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| Quote ="meliferra"Unless you give permission for another company to use the information you provide then I would expect the Harlequins DB to be protected by data protection. '"
Correct....that's why we'd only ask for the data of people who bought OUR tickets..
Quote ="meliferra"Do you know where the Broncos/Harlequins RLFC is to ask for the data because as far as I know the whole setup has been dismantled.'"
1. The ticket purchasing information must be kept by law for a number of years as part of the normal business record of a "retailer'.
2. There was a copy of the ST data available freely on-line until I sent the ex-CEO a text highlighting the error. I have no doubt that I am not the only one with a cop
3. SOTIC are still delivering the emails for the club......so there's a "contact" database.
Marketing is pointless now anyway. From what I can gather now, Hughes simply writes cheques for this year and that's it. Wood and Solly are "assisting" in the running of the administration of the club, AK is looking after HR/Marketing etc and as the season progresses and crowds get smaller, the decision will be made to slip AK another wedge (maybe some of the parachute payment) so he let's us play 2015 at the Hive before we will once again be condemned to roam the capital looking for another well meaning team to let us use their pitch.
The only glimmer of anything positive is that Paddock Punter will be back to cheer the team on
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| I don't believe there will be anymore roaming the capital for Broncos
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| Quote ="meliferra"From a data protection point of view that makes no sense. You think different companies can just share your data without permission from a data protection officer or you?
The question is normally in the smallprint and is often deceptively worded but I have often had to uncheck a box to say I don't want my info shared or check a box to say I agree to info being shared with third parties.'"
What small print or boxes do you see when you purchase tickets via the phone using a credit card.
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Club Owner | 20966 | No Team Selected |
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| Quote ="meliferra"I don't believe there will be anymore roaming the capital for Broncos'"
2015 is an option that needs the details ironing out before we can say we will be at The hive next year. Given the hoards from Wakefield will be replaced with the coach load from fev next year, aka can expect to see possibly 7k in total all year and if he expects £20 a ticket, maybe even less......without Hughes the club will have a minimal income from 2016 onwards....
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International Star | 398 | No Team Selected |
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| I never said Broncos will be at the Hive next year, just that if they arent then they wont be roaming the capital .
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International Board Member | 4906 | No Team Selected |
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Feb 2003 | 22 years | |
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| Quote ="meliferra"I agree the costs are too high and the membership represents poor value. When the prices were announced for the membership I was very disappointed that they had decided to match the Barnet price structure and not offer a reasonable joint membership.
I have every sympathy with those that have decided not to go due to the price although when compared to what is charged at other Super League clubs it is par for the course.'"
From a small sampling I did when told we were leaving the Stoop because the costs were to high people were prepared to pay more at the Stoop. Instead we move to suburban wasteland - but hooray it's on the tube and immediately loose about 1000 fans. Loving madness!
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International Star | 398 | No Team Selected |
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| Quote ="wantawin"What small print or boxes do you see when you purchase tickets via the phone using a credit card.'"
Any web site requiring a registration in order to make payment.
All information you give over the phone that is stored is subject to data protection and can only be used by that company and for the purpose declared in the statement to the data protection officer.
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International Star | 398 | No Team Selected |
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| Quote ="Paddock Punter"From a small sampling I did when told we were leaving the Stoop because the costs were to high people were prepared to pay more at the Stoop. Instead we move to suburban wasteland - but hooray it's on the tube and immediately loose about 1000 fans. Loving madness!'"
Lets be totally honest.about this, leaving the stoop was never about the fans. You could've paid double and it would have been a drop in the ocean compared to what.the owner puts in
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Club Owner | 20966 | No Team Selected |
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| Quote ="meliferra"Lets be totally honest.about this, leaving the stoop was never about the fans. You could've paid double and it would have been a drop in the ocean compared to what.the owner puts in'"
I am starting to suspect that it isn't Hughes who is bankrolling the club this year but the RFL.
If he's ploughing a million in this year before walking away, he's certifiable!
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Player Coach | 895 | No Team Selected |
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| We need to start a campaign to get Mandy Koukash to take over!!!!!
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Club Owner | 20966 | No Team Selected |
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Aug 2003 | 21 years | |
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| Quote ="CrusaderPete"We need to start a campaign to get Mandy Koukash to take over!!!!!'"
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| Quote ="meliferra"Any web site requiring a registration in order to make payment.
I was not talking about websites I was talking about buying tickets over the phone which you could do with Broncos
All information you give over the phone that is stored is subject to data protection and can only be used by that company and for the purpose declared in the statement to the data protection officer.'"
If this case the information belonged to Broncos and they can use it at the Hive because you are still buying a season or match ticket to watch Broncos, they are doing the same as when we were at the Stoop using a third party to do the ticketing which we were told that it would save the club money when we moved back to the Stoop on software and Admin staff.
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International Star | 398 | No Team Selected |
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| Quote ="wantawin"If this case the information belonged to Broncos and they can use it at the Hive because you are still buying a season or match ticket to watch Broncos, they are doing the same as when we were at the Stoop using a third party to do the ticketing which we were told that it would save the club money when we moved back to the Stoop on software and Admin staff.'"
No the information belongs to you. If I pay council tax to one council it does not mean that every other council can use the information I give because they also collect council tax. That the hive had to wait for permission from data protection to use the distribution list shows that DP view them as separate data holders
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Club Owner | 20966 | No Team Selected |
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| Quote ="meliferra"No the information belongs to you. If I pay council tax to one council it does not mean that every other council can use the information I give because they also collect council tax. That the hive had to wait for permission from data protection to use the distribution list shows that DP view them as separate data holders'"
ffs
London Broncos RL/Harlequins RL should have been collecting and collating data from all available sources from day ing one. The fact that nobody bothered to collect, collate and manage this data is just another example of how much the club needs a totally new ownership model.
Meliferra.....what's the best way to get hold of AK?
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International Board Member | 4906 | No Team Selected |
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| Quote ="wantawin"If this case the information belonged to Broncos and they can use it at the Hive because you are still buying a season or match ticket to watch Broncos, they are doing the same as when we were at the Stoop using a third party to do the ticketing which we were told that it would save the club money when we moved back to the Stoop on software and Admin staff.'"
Then because someone peed of the Quins and we moved everything out of the stoop I think we got our own stuff
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