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| Quote ="Prince of Denmark"I can't believe anyone presenting Voucher 6 at the turnstile after the union game has ended would be refused admission. The trouble is, not for the first time, the club doesn't make things crystal clear. The email I quoted earlier on this thread said all seats would be allocated for both games, i.e. no unreserved seating as is usually the case for our Bronze STHs such as myself. If you have a Silver or Gold ST with an allocated seat in blocks AD/AE/AF your seat will presumably be reserved for yourself as usual.
On another point, the email from the club gives the kick off time for our match as 6pm, whereas I was under the impression it will be a 5.30pm kick off, which is the time given on the Superleague website.'"
Really? Edit: Oh I have just read what you have wrote. Are the club having a laugh? They are now actually CHANGING our season tickets, denying us what we bought at the start of the season? Can they do that? One of the reasons I bought a season ticket was the unallocated seating. I don't want an allocated seat.
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| Quote ="Dave Lister"Can't be bothered replying to messages right now but I have recieved a reply from the club, our esteemed GM will be releasing a statement with regards to this. Look forward to seeing it.'"
Did they give a time frame, or did they say it to shut you up?
Despite the club saying that they would contact ST holders about their ticket, they never contacted me. I rang them up last week and will now pick my ticket up at the Hull KR game
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| Quote ="highwaymana31"Did they give a time frame, or did they say it to shut you up?
Despite the club saying that they would contact ST holders about their ticket, they never contacted me. I rang them up last week and will now pick my ticket up at the Hull KR game'"
No time frame. I have contacted the person-that-I'm-not-allowed-to-mention once more on a different issue and mentioned it so we will wait and see. I'm really not going out of my way in the slightest to organize my attendence to a match that is covered by my season ticket.
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| Quote ="Prince of Denmark"I can't believe anyone presenting Voucher 6 at the turnstile after the union game has ended would be refused admission. The trouble is, not for the first time, the club doesn't make things crystal clear. The email I quoted earlier on this thread said all seats would be allocated for both games, i.e. no unreserved seating as is usually the case for our Bronze STHs such as myself. If you have a Silver or Gold ST with an allocated seat in blocks AD/AE/AF your seat will presumably be reserved for yourself as usual.
On another point, the email from the club gives the kick off time for our match as 6pm, whereas I was under the impression it will be a 5.30pm kick off, which is the time given on the Superleague website.'"
Sorry, maybe I have missed something here but are ST holders supposed to do something in order to be able watch the game from their normal seat ? I had assumed all this messing about was for seats for the RU game.
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| RL season ticket holders sit in their usual seats.
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| Quote ="jbuzza"Sorry, maybe I have missed something here but are ST holders supposed to do something in order to be able watch the game from their normal seat ? I had assumed all this messing about was for seats for the RU game.'"
I'll quote the email I received again. (Presumably everyone else with a ST has recieived a similar email so interpret it how you will.) It's the part I've highlighted in red that seems vague to me. Bronze STHs do not have an "allocated seat" and the email suggests we need to arrange one "for either match":
[i"Saturday 10th April sees Harlequins RL take on St Helens; KO 6pm in the Super League. Harlequins RU have also now re-arranged their match against Leeds Carnegie and so the day is now a very exciting ‘Rugby United’ double header and is an excellent example of how both Clubs are working in partnership. The day kicks off at 2pm and your Bronze Season Ticket is valid for both matches.
However there are a few changes to the seating arrangements for the two matches: -
=#FF0000· The seating arrangements for both games will be reserved seating and therefore you will require an allocated seat for either match.
· You will be able to sit in any of the stands but not in the middle three blocks of the LV= or Etihad Stands.
· You will be offered the opportunity to reserve your seats before the remainder of the tickets go on general sale
What do I need to do if you want to attend both matches?
You will need to exchange Voucher Number 6 in your Season Ticket booklet for a match ticket. This can be done in various ways: -
· Come down to the Stoop during normal office hours to exchange your voucher (Mon & Fri 9-4.30; Tues, Wed & Thurs 10-4.30)
· Come along to the Salford City Reds match (14th March) or the Huddersfield Giants match (20th March) and exchange at the Ticket Office on match day
· Send in your voucher along with a covering note to The Ticket Office, Harlequins, Twickenham Stoop Stadium, Langhorn Drive, Twickenham, Middlesex TW2 7SX
We appreciate that you and a group of friends may normally sit together at games, so to ensure that you can still do for this game, please co-ordinate your ticket order.
Don’t forget it will not cost you any more money to watch both matches so why not take up this opportunity?"
[/i
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| This is what I know. I already have my ticket for the Union match. I am in the South Stand. After that match is over I shall be returning to my RL seat for the match against St Helens.
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| So the club have now confirmed to me they have effectively ripped up the terms of buying a Bronze season ticket and are making us sit in allocated seats.
Marvelous.
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| Quote ="Dave Lister"So the club have now confirmed to me they have effectively ripped up the terms of buying a Bronze season ticket and are making us sit in allocated seats.
Marvelous.'"
There's probably some small print that lets them get away with it.
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| Quote ="The Curtism"There's probably some small print that lets them get away with it.'"
Indeed, doesn't make it right though.
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| I am in shock having read this whole chain, can undertand Saints fans being a little bit annoyed by paying an extra tenner but I am a Bronze Season Ticket Holder and I have no problem with an allocated seat. I am really looking forward to the day, not a huge Union fan but going to watch with a few pints of IPA and enjoy the atmosphere of a full stadium.
We cannot afford to be so belligerent about this situation, I am just happy I still have a team to watch and am thus realistic. The club has to bring in every penny it can and this double header makes economic sense.
Yes I know it is easy for me to say this as I am not paying any more for this game, but our club cannot continue to function forever on current attendances so I will not be complaining when they try new innovations and explore new revenue streams.
On a side note, does anyone know if Leeds are expected to bring many fans down? I see they are teetering on the verge of relagation. Saints, Leeds, Quins Union and League fans. Going to be fun trying to get to the bar!!
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| Quote ="peza100" but our club cannot continue to function forever on current attendances so I will not be complaining when they try new innovations and explore new revenue streams.'"
neither will I, [size=200PLEASE TELL ME WHEN WHEN IT HAPPENS.[/size
Sorry, but the only benefit from this double header will be to inflate the clubs average attendances for the season. It didn't work on any other level in 2006 (if it had, they would have repeated it in 2007).
As for saints fans........there loss is offset with the free tickets for Huddersfield fans and the £5 seats for HKR fans this Monday.....genius, pure genius
I look forward to reading with inerest the offer for a £5 ticket for Castleford fans announced on facebook on May 15th
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| So we pay £25 and Hull KR pay £5 and Quins pay £7 to watch the Crusaders match.
Sounds to me as if Saints aren't welcome at the Stoop or are we subsidising the £5 game? I feel we really are being ripped off big-time!!
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| Quote ="peza100"I am in shock having read this whole chain, can undertand Saints fans being a little bit annoyed by paying an extra tenner but I am a Bronze Season Ticket Holder and I have no problem with an allocated seat. I am really looking forward to the day, not a huge Union fan but going to watch with a few pints of IPA and enjoy the atmosphere of a full stadium.
We cannot afford to be so belligerent about this situation, I am just happy I still have a team to watch and am thus realistic. The club has to bring in every penny it can and this double header makes economic sense.
Yes I know it is easy for me to say this as I am not paying any more for this game, but our club cannot continue to function forever on current attendances so I will not be complaining when they try new innovations and explore new revenue streams.
On a side note, does anyone know if Leeds are expected to bring many fans down? I see they are teetering on the verge of relagation. Saints, Leeds, Quins Union and League fans. Going to be fun trying to get to the bar!!'"
So you think it is right to in effect penalise both the Saints fans whose coaches are scheduled to arrive in time for the Quins RL fixture and the Quins RL supporters who only wish to watch the RL fixture anyway. A one off fixture is not going to solve our revenue problems it is only going to falsely inflate our attendance figure in order to appease the RFL come licence renewal time. Enjoy the atmosphere of a full stadium, it'll be business as usual for the rest of the season...........
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| Quote ="Merthyr Saint"
Sounds to me as if Saints aren't welcome at the Stoop!'"
Every cloud and all that
Seriously, this has been handled badly by the club (IMO that is) and I sympathise with the Saints fans who feel aggrieved
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| Quote ="Merthyr Saint"So we pay £25 and Hull KR pay £5 and Quins pay £7 to watch the Crusaders match.
Sounds to me as if Saints aren't welcome at the Stoop or are we subsidising the £5 game? I feel we really are being ripped off big-time!!'"
Believe me when I say this.....a lot of Quins fans sympathise with you.......I for one will not be there because of the rip off price, and the money I was going to find for my Summer season ticket will now be spent elsewhere.
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| Quote ="Fan50"Believe me when I say this.....a lot of Quins fans sympathise with you.......I for one will not be there because of the rip off price, and the money I was going to find for my Summer season ticket will now be spent elsewhere.'"
On the other hand you could either say oh well I got a free ticket with the best seats in the house so that counter balances the extra for Saints, or that Windy has sent you the £5 offer for monday or think OK £25 for 2 games in the top league of their respective sport isn't a bad deal.
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| Quote ="Merthyr Saint"So we pay £25 and Hull KR pay £5 and Quins pay £7 to watch the Crusaders match.
Sounds to me as if Saints aren't welcome at the Stoop or are we subsidising the £5 game? I feel we really are being ripped off big-time!!'"
No Hull KR won't be paying £5 - the offer was sent by email to Quins fans I suppose to "bring a mate" cheaply. I personally don't have any mates in Hull .
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| Quote ="Paddock Punter"On the other hand you could either say oh well I got a free ticket with the best seats in the house so that counter balances the extra for Saints, or that Windy has sent you the £5 offer for monday or think OK £25 for 2 games in the top league of their respective sport isn't a bad deal.'"
FYI I already have a full price ticket for Monday, it was purchased online 2 weeks ago I was curious as to why the £5 offer was "selective" and yes Windy has emailed me a £5 voucher which has been printed out and passed on to friends who want to attend had I have received the email (I am on the mailing list btw) I would have printed them off anyway to help get bums on seats, get off your friggin high horse, you obviously have no clue as to my own personal situation. Yes I won the best seats in the house a few weeks ago, I also booked an advanced rail ticket for Wales before the date switch which I have lost money on. Yes also I also resent having to pay nearly double to watch a single game of rugby league.....My working day is geared towards the Quins RL kick off so I cannot get there until 5.15 earliest......clean the mist off your rose tinted spectacles and don't comment unless you have either read things properly or got your bloody facts right
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| Or I could just be grumpy!
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| Quote ="Paddock Punter"Or I could just be grumpy!'"
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| Quote ="peza100"I am in shock having read this whole chain, can undertand Saints fans being a little bit annoyed by paying an extra tenner but I am a Bronze Season Ticket Holder and I have no problem with an allocated seat. '"
Personally I'm not bothered about being given an allocated seat for one match, and in practice there are going to be loads of empty seats by the time our game kicks off so it shouldn't be difficult to move to somewhere else if you don't like the seat you've been given.
My problem is the apparent need to exchange my ST voucher for a ticket before match day - will I be refused entry if I simply present my ST voucher on the gate on the day? The email isn't really explicit about this. I didn't see the email sent to me at first as it went into the Spam folder in my mailbox, which I empty about once a month after scanning it for messages I might actually want to read, so I never had a chance to swap the voucher for a ticket at the last match I went to. Of course I could telephone the club or email them and ask, but as the game clashes with a football match I'd like to see I'll simply give Quins a miss and go to football instead. My decision won't cost the club any money as I've got a season ticket, I'm just rapidly losing interest and becoming increasingly apathetic about Quins.
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| The double header is a great marketing idea for Quins RL. Sorry about the Saints fans. I am really lookiing forward to it. Maybe some of union fans might stay on and maybe they might come to some other games: it is worth a try. I would imagine that the ticket price would be driven by the RU club. The RU club could just about fill the ground with a minimum adult ticket price of about £20, you can't sell two tickets for the same seat, so what other option is there? In union and league, we have two great games. It is not a competition between these games - they are just different.
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| Big thread this, so I may be repeating a point already made, but it's now clear, even to me, that a ST voucher is NOT valid for admission to the Saints game.
From a "Free Pint At The Stoop This Monday" email received from the club today:
Quote Bronze Season Ticket Holders Should contact the Ticket
Office and exchange your season ticket Voucher 6 for an allocated seat
within the stadium. You will require a match day ticket, =#BF0000your Season
Ticket will not grant you access to the ground.
'"
and
Quote Season Ticket Vouchers can be exchanged on the day of the game but it
is likely that the Ticket Office will be busy, so we would strongly
recommend you contact us before the game or exchange/claim your
additional ticket at Mondays Hull KR game.'"
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