Quote ="Paul_Lyon"Well, certainly don't bother to compete on price that's for sure.
But is price what customers really care about?
For you - lead time seems to be just as important.
Price tends to be given as a reason by customers because it is easy to articulate.
cheers, //p.'"
I completely agree , I am in the double glazing industry , where what you pay can quite often bear no relation quality wise to what you get , the conservatory industry has been built on the fact that somebody invented multi wall polycarbonate , a lightweight alternative to glass , now however you will notice that the majority of consevatories have double glazing in the roof , have the roof manufacturing companies changed their roof systems to take into
consideration the massive increase in the weight of the glazing ?
No they haven't , why ? , because of the cost , I quite often will get a customer asking me for a price for a roof glazed with polycarbonate , and then ask for the price without the polycarbonate , I ask why ? , they say the customer might want double glazing in it , I then explain that the price with
polycarbonate is essentially the same as the price without polycarbonate if the
roof is having double glazed units fitted
Usually they will insist upon a roof designed for polycarbonate but unglazed , I refuse to supply them , others don't , and are quite happy to supply products that let alone are of inferior quality but are quite simply unsafe
I used to have a share in a supply company that as a matter of policy sourced everything we possibly could from Britain , that company failed , partly because we could not compete on price with other companies sourcing abroad
What's the saying , ' if you can't beat them , join them '