Iv'e said it before what a fantastic stadium we have now and it's totally ours, nice to stage events as we did today, it's in a prime location for town centre and transport links bus and rail and to put the icing on the cake the cc cup is there too.

yes it is and it really is there not pie in the sky .
no pun intended

Great afternoon too. totally worth the £8 to walk down the road from our place. Three great games to watch.

I loved your stadium today. Great atmosphere - nice and tidy and a real "at home" feel to it. It's a credit to Warrington and Rugby League.

Apart from the 20 minutes to get a pint

I waited longer than 30 mins for the worst pie I've ever had (some sort of Balti chicken abomination ), however as a fax fan I have to say you have a ground to be proud of and some of your stewards did an excellent job in ensuring people (me mainly) found our way around. Great day out made better by visiting a cracking ground

thers some nice people come on here. true rl fans.

funny isn't it that most people who come to the HJ actually like it yet. look at the 2 teams that constantly slag it off, Wigan and Saints.
Wigan play in someone elses stadium and Saints play in a condemned stadium

I like the variation in the stadium has much more atmosphere with terracing. Really enjoyed the experience apart from the beverage service which was cr@p but somebody has already stated that but it didn't spoil the day that much.

Great stadium, great location, hopeless catering. Everything had runout before the Halifax game started! We were starving AND sober! I reckon you've blown it for next year.

We don't run the food and drink, it's a franchise.

That's as maybe, but the club have a moral (and commercial) responsibility to ensure smooth operation of all things relating to the matchday experience whether they outsource the supply or otherwise.

Point taken, you're absolutely right.

To be fair, they also ran out of food before half time at Wembley during the Challenge Cup Final. I'd expect that they'd have a greater knowledge & understanding of catering for large numbers, but I guess it does happen.

Thinking of the greater good, its always better to use up all the food than see it go to waste.

Agree 100% with this post. Was obviously there last night; what a fantastic venue, couldnt think of better place to hold the match yesterday. The Atmoshphere and europhia-like feeling in that place is epic, im glad to say the best night of my life was experienced in your superb stadium, so i thank you

Allways have liked the Halliwell Jones and will continue to attend games there, fantastic atmosphere and friendly banter. Perfect.

I didn't get why they knocked down James May's Lego house and yet nobody's noticed a Meccano and dirt lean-to hidden behind a pub and a chip shop.

More pertinently, I would imagine, Heathcotes have a contractual obligation to provide a reasonable level of service via KPIs.

I suspect you have a job not dissimilar to mine...

KPIs [uand[/u SLAs?

Not me Chief. I am a bean counter, of a fashion.

Irrespective running out of a beer at a Rugby ground is inexcusable imo ...

Sure. And for the club the monitor the KPIs and to enforce the contractual obligation between the parties. Whichever way you slice the cake, it isnt working well as there have been plenty of complaints over the years without apparent improvement.

I'm not even sure what the KPIs they measure anyway other than income. The queues are rediculous at times and customer satisfaction must be low.

The obvious ones are; time taken to be served and customer happiness. It is all a moot point if it is left unmonitored.

When I raised the point with Dave Hutchinson this season he was very supportive and promised it would be looked into. He also offered me a free pie