Quote ="staffs wire"I know the club shop has taken some stick recently on the forum,but I would like to give credit where it's due.
Me and my mate are season ticket holders in the north stand but due to my 10 year old nephew becoming addicted to the Wire and wanting a season ticket for Christmas [He has followed the team to 7 away games this season including Hull K R Q f and Wembley final,he wears his wire shirt with pride round Cannock we could not renew our current seats for next season as there were no vacant seats either side of us.
We made the journey up to Wireland last Thursday as we thought we would be able to book new seats, only to be told we couldnt until to Monday.Instead of being told to come back on the day the staff said give us your phone number and we will call you Monday.True to there word I had a phone call at 12 o'clock today from the club shop and we now have 3 good seats sorted without any hassle. Thank you'"
Well I am happy that that is the service you recieved I went to shop has soon has tickets were on sale .we wanted to move from east stand to north stand and delete one adult and add one junior, Iwas told to come back in the afternoon which we did. Tlad then told us it would be better if we came the day after the ticket deadline then it would be a simple task. So day following deadline duly arrived at shop ."we can't sell the tickets untill monday" patience wearing thin I explained situation young lady pointed out seats we ould have if they wern't renewed and she would faithfully phone us over the weekend, but what if you don't phone I ASKED "TWICE" OH i WILL " IF YOU DON'T SHOULD i GET HERE FIRST THING MONDAY? No it will be sorted no phone call went on Monday waited 80 mins got near front of queue when we were near front lady shouted over "oh yours are sorted" another 20 mins we got to counter nice and lighthearted, to be told those seats have been sold. now if that is good service then god help us all
