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Player Coach | 769 | No Team Selected |
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| Quote ="Ave It!"Darren has just purchased two season tickets over the phone, what a joke it was!
'"
I had a similar experience buying tickets last season. Free mag came through the door called Life In Salford promoting family tickets for a game for £30. I rang the number quoted and could not understand a word he was saying. I asked him to repeat himself twice to realise he was saying hold on a moment. He then gave me a number for the club. Don't know the purpose of having that number.The woman At the club was friendly enough but couldn't help with the promotion offer. I was put through to another number which said if you want to buy sale tickets ring the following number or leave a message. To be fair someone rung back who was spot on and took my payment but it was hardly impressive. The die hard fans know that perseverance is needed but anyone with less patience and interest they ain't going to bother.
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International Star | 64 | No Team Selected |
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Jul 2013 | 12 years | |
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| I had one 10yrs ago. …Went to redevloution meeting and the Doc sold me so bought my season ticket last week, hope Im going to be sat in a full or near full Gus Risman ( Not the AJ bellend )stadium next year
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International Star | 64 | No Team Selected |
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Jul 2013 | 12 years | |
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Apr 2015 | Nov 2014 | LINK |
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Player Coach | 76 | No Team Selected |
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Jan 2010 | 15 years | |
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| I found it very easy i rang the the stadium on the 0161 number selected club shop then asked to renew my season ticket etc i was put through to ticket office gave my name postcode and they just asked for card details and then it was done..
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Player Coach | 49 | No Team Selected |
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Aug 2009 | 15 years | |
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| Renewed mine at the stadium and got the early discount...only took a few minutes ..the woman at the booking office was very efficient
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Club Owner | 1988 | No Team Selected |
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Feb 2004 | 21 years | |
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| sorted over the phone - no probs
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Club Owner | 6292 | No Team Selected |
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Jan 2004 | 21 years | |
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| Seem's like it just depends on who you get.
Anyway - one thing that did confuse me was they said they didn't need the name and address for the second season ticket holder. Darren purchsed them with his card, but they said they didn't need the name of who the second season ticket was for? I thought names would be printed on the back of the card? Plus I want to be entered for the draw!!!!
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Club Owner | 6292 | No Team Selected |
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Jan 2004 | 21 years | |
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| Quote ="Ave It!"Seem's like it just depends on who you get.
Anyway - one thing that did confuse me was they said they didn't need the name and address for the second season ticket holder. Darren purchsed them with his card, but they said they didn't need the name of who the second season ticket was for? I thought names would be printed on the back of the card? Plus I want to be entered for the draw!!!!'"
Sorted now
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Player Coach | 961 | No Team Selected |
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Sep 2006 | 18 years | |
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Jan 2021 | Jul 2017 | LINK |
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| We renewed our season tickets on the Devilution day,no problem sorting out our seats from the last two years, just awaiting the new passes for next season.
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International Board Member | 9088 | No Team Selected |
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Aug 2002 | 22 years | |
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May 2019 | Feb 2017 | LINK |
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| Quote ="Michigan red"I got left a terrible voice mail last week from someone at the club.'"
You must be one of the lucky ones Daz, I haven't a had a call from the club since I was asked too bring my boots for an away trip to Bradford back in June 2000!
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International Star | 2666 | No Team Selected |
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Mar 2013 | 12 years | |
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| I bet we've never sold as many season tickets as we have at this stage of the year before (and I don't even know how sales are going!).
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International Star | 322 | No Team Selected |
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May 2013 | 12 years | |
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| Being snapped up in record numbers according to the club.Be nice if the club did an actual numbers update every so often.
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International Chairman | 2237 | No Team Selected |
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Mar 2002 | 23 years | |
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Jul 2016 | May 2016 | LINK |
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| Renewed 2 seats a few weeks back just wondered does any one know when we get the tickets for World Cup deal...
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International Board Member | 3356 | No Team Selected |
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Jun 2003 | 22 years | |
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Jul 2023 | Jun 2023 | LINK |
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| Quote ="king of the shed"You must be one of the lucky ones Daz, I haven't a had a call from the club since I was asked too bring my boots for an away trip to Bradford back in June 2000!
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I got one the other day KOTS she started off by calling me Alan (not my name) and with lots of errr's said if you buy a ticket early you will get the chance to win some kind of errrrr prize for errrrr buying your ticket early. Basically she had no clue what she was offering and obviously didn't even have a script to work with. I told her or should that be errrrrrr what the offer was.
Not very proffessional but at least in my case she was preaching to the errrr converted.
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International Board Member | 3356 | No Team Selected |
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Jun 2003 | 22 years | |
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Jul 2023 | Jun 2023 | LINK |
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| Quote ="JobsForTheWives"Being snapped up in record numbers according to the club.Be nice if the club did an actual numbers update every so often.'"
They wouldn't or at least never have updated fans on the numbers sold but I'm led to believe sales usually border on the pathetic, lets hope this changes.
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International Star | 347 | No Team Selected |
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May 2011 | 14 years | |
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May 2017 | May 2014 | LINK |
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| I remember once, the club announced that season ticket sales were up 300% (or whatever it was) than that time the year before. Although that probably meant they'd sold 30 instead of 10
Hope any problems with people buying season tickets are sorted soon - it can be a simple thing going wrong like that which can put people off completely.
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Club Coach | 10390 | No Team Selected |
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Jan 2005 | 20 years | |
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Feb 2018 | Sep 2017 | LINK |
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| Quote ="king of the shed"You must be one of the lucky ones Daz, I haven't a had a call from the club since I was asked too bring my boots for an away trip to Bradford back in June 2000!
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All I can think of is that one of the players had forgotten theirs
Judging from another err comment it isn't just errr me that err has had this err issue.
As I said it's maddeningly close to being right just that little attention to detail is still amiss.
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International Star | 322 | No Team Selected |
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May 2013 | 12 years | |
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Apr 2017 | Apr 2017 | LINK |
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| Come on guys,Give the club and the Telephone staff a break.The Doc has been totally turning the club on its head from where we were a few months ago.His recruitment drive has been to put it mildly impressive.New website,Online shops,Club rebranding to name a few of the initiatives already in place yet some of us are focusing on how the telephone staff actually articulated themselves.Gimme a break.
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International Board Member | 9088 | No Team Selected |
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Aug 2002 | 22 years | |
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May 2019 | Feb 2017 | LINK |
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| Quote ="JobsForTheWives"Come on guys,Give the club and the Telephone staff a break.The Doc has been totally turning the club on its head from where we were a few months ago.His recruitment drive has been to put it mildly impressive.New website,Online shops,Club rebranding to name a few of the initiatives already in place yet some of us are focusing on how the telephone staff actually articulated themselves.Gimme a break.'"
Mate I am more than happy at whats going on and the, lets be honest we're making bigger strides than those worn by Neil Baynes! All we need though is to get the basics right, staff who are given correct training and product information so they know what it is they're selling just as in any other company.
Hell yeah we'r heading in the right direction though!
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International Star | 225 | No Team Selected |
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Dec 2012 | 12 years | |
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Sep 2014 | Sep 2014 | LINK |
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| Have to agree with both points of view, things have radically improved, but could get better. As Dave Matthews said at the Forever Reds meeting, there are still shortages of back office staff. I guess we are all pleased that the recruitment drive and money spent has been on the playing side. The back office will start to catch up with recruitment as we move forward. It does not matter one jot how big an organisation you are, or how many staff you have, there are always things that go wrong, or you could do better. Look at the turnaround in staff, very few from the old organisation left, so cut them some slack. Praise the positives and offer constructive comments that the club can take on board to improve the negatives. At least we are selling season tickets this year, albeit with a mixed level of customer service.
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International Star | 643 | No Team Selected |
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Jun 2013 | 12 years | |
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May 2014 | May 2014 | LINK |
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| The club should stage some promotional evenings with the new players Marwan and Brian Noble. Why not invite everyone in the clubs database over a few nights? They could show a promotional video, hear from Marwan and Nobby, get introduced to some new players and perhaps have a stadium tour. The club needs to try everything to get every lapsed supporter to buy a season ticket.
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Rank | Posts | Team |
Club Owner | 6292 | No Team Selected |
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Jan 2004 | 21 years | |
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Feb 2018 | Feb 2018 | LINK |
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| Quote ="JobsForTheWives"Come on guys,Give the club and the Telephone staff a break.The Doc has been totally turning the club on its head from where we were a few months ago.His recruitment drive has been to put it mildly impressive.New website,Online shops,Club rebranding to name a few of the initiatives already in place yet some of us are focusing on how the telephone staff actually articulated themselves.Gimme a break.'"
It's not the club or anyone who works at the club who we had our issues with, but it was yet again the Stadium/ticket line staff. We've had problems every year so far, the first season they could just about get away with, but the 3rd season?
Anyway I can't wait for next season, to say I'm peaking is an understatement
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Rank | Posts | Team |
Club Owner | 1988 | No Team Selected |
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Feb 2004 | 21 years | |
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Oct 2014 | Jul 2014 | LINK |
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| Quote ="Wirecutter"The club should stage some promotional evenings with the new players Marwan and Brian Noble. Why not invite everyone in the clubs database over a few nights? They could show a promotional video, hear from Marwan and Nobby, get introduced to some new players and perhaps have a stadium tour. The club needs to try everything to get every lapsed supporter to buy a season ticket.'"
Good call mate
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International Star | 199 | No Team Selected |
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Dec 2010 | 14 years | |
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Jul 2016 | Jan 2016 | LINK |
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| Renewed this morning without any problems at all. My advice would be to ring the club shop and not the ticket line number. Got it all sorted in about 5 minutes and the person who did it was extremely helpfull. Done it by DD as well which I though I'd have to go to the stadium to do. Refreshingly happy with the service. A+ from me!
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Player Coach | 142 | No Team Selected |
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Apr 2007 | 18 years | |
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Dec 2016 | Mar 2016 | LINK |
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