The saga continues.

Rand Kris Welham again, got him to put me through to tickets ans season passes, someone answered after about two rings, pleasant surprise thinks I.

I'm helpfully in formed that the ticket office is closed. Well that would make sense seeing as this will be the busiest time of year for season pass sales. The helpful woman gives me the number for the ironically named "Super" Store.

I ring them.

Eight years later someone deigns to speak to me.

The first thing they say is can I take a number and call you back. Well, not really, I'm at work and so that's a bit difficult. Oh, says crest fallen unhelpful person, it's just there's a bit of a queue. What? As far as I'm concerned I've just queued up and now it's my turn.

Before the conversation descended into expletives I just said I would ring back later.

My saga today started at about 9.30am, arrived at the shop on Holderness Road, three people in queue so I joined it. I noticed that one of the terminals was taking a long time to start up which made the waiting longer, but no problem as I hadn't a time limit. I finally got to the front and handed my form over, I was paying with my debit card, I also handed over my last passcard, the process started and I was asked for my card which was put into the system, I put my pin number in and it rejected it, reset, number in again and it rejected, it also did it a third and I was told it had locked out, so that was that. I went home and rang my bank who advised I needed to go to the bank and unlock it at the ATM, so made a special journey into town and put the card into the ATM, it asked for the number, I put it in, it asked what cash I wanted, I selected it, thank you please your card and receipt and wait for your money it said, I did that and got my money, no lockout, no problem.
I then went back to the shop, waited in another queue and paid for my 2012 pass which can be collected in December.
For a club that wants its fans to purchase passes they don't make it easy.

It's ridiculous.

I'm going to do it on line and just grit my teeth at the £5 rip off for not trusting them with my debit card and the £3 rip off they charge for [inot[/i posting it which then necessitates a one hundred and eighty mile round trip to pick it up.

Shambles. the KC ticket office is brilliant

I did mine today, no problems whatsoever.




Edit. I've burnt my sausages now, that will teach me not to be such a smartar$e

WHAT IS THIS???! No wonder you look green.

What is what???!

You eating sausages

Ahh I see the highlighted bit now



Not my sausages exactly, I should have put the childrens sausages. The main reason for me not eating such things are the texture & the thought of whats in them, which kind of covers Quorn and the like. I would never ask Mr Baldhead or the boys not to eat meat, I just refuse to kiss him until he's brushed his teeth after he's eaten a steak or something.

i had a student (concession) pass last season but am no longer a student so am i able to change it to an adult one and pay the renewal price?

I would think so. A guy was renewing a few passes today & one had changed from a junior to a youth, with an increase in price.

Okay cheers

Got mine sorted today, Eve has one too, £2.50.

Finally succumbed to buying on line.

They seem to have dropped the £3 service charge and to be fair, security wouldn't appear to be an issue, they're registered with Verified By Visa.

No idea if they're posting it or I have to collect it.

I went into the shop for mine, the receipt has a £5 admin charge on it?

Did you pay by credit card?

Nope, and I've got to pick the passes up at the end of November...?

Quote ="Jake the Peg"Shambles. the KC ticket office is brilliant'" On the odd occasion I've got tickets from the KC I've been in & out in about 60 seconds. No hassle. If you could just get 'em to sell Rovers stuff Despite all the usual problems pass sales appear quite promising... hullkr.co.uk/season-pass-incenti ... -sales-697

Quote ="Jake the Peg"Shambles. the KC ticket office is brilliant'" On the odd occasion I've got tickets from the KC I've been in & out in about 60 seconds. No hassle. If you could just get 'em to sell Rovers stuff Despite all the usual problems pass sales appear quite promising... hullkr.co.uk/season-pass-incenti ... -sales-697

Quote ="Wildmoose"Despite all the usual problems pass sales appear quite promising... hullkr.co.uk/season-pass-incenti ... -sales-697'" Bit odd. In November 2009 you'd shifted "over 6000". Hitting 7k will be the target, presumably, given the confidence in "breaking all records"?

Quote ="Wildmoose"Despite all the usual problems pass sales appear quite promising... hullkr.co.uk/season-pass-incenti ... -sales-697'" Bit odd. In November 2009 you'd shifted "over 6000". Hitting 7k will be the target, presumably, given the confidence in "breaking all records"?

[urlhttp://viewtopic.php?f=59&t=477971&view=previous[/url

Where do the years go?

The over 6000 was at the end of November 2009.

FFS - I had another month to wait until last minute!
Could've spared my car's shocks for a bit longer too - bloody Barnsley Street

I know how the petrol guy from Moneyshop feels

Online was an epic fail also - rubbish

They also went on sale earlier in 2009 with a shorter and more incentivised early payment period.
I'd wait until January to do a valid like for like sales comparison.

Got mine last friday at Craven park just before lunch no wait, the lady in the shop very helpfull, in & out in less than five minuets.Changed mine from normal to consession as well, just a pain that they can not issue them on the spot & I will have to go back to collect, had I known I would have done it on line as the postage is less than the petrol!

Is it Dec we collect them? I'm sure the lady at CP shop said It had to be collected from the Holderness Rd shop. Makes more sense for them all to be in one place I suppose.