In your opinion and for you maybe not but for me and many others I've spoken to its been very difficult and certainly more difficult that it should have been.

Maybe not for you, but for those of us that require special arrangements it was almost impossible. There was no mention on Hull's media release about where to buy Disabled tickets, no mention on Ticketmaster about buying same tickets, had to ring Ticketmaster (spent £20 trying to get through) to be told RFL selling them. Spent another £10 ringing someone called Lucy Hirsts voicemail at the RFL (which told me she was busy and cut me off every time), then had to ring our club to try and get somewhere. I then called a very harassed receptionist at the RFL who took my number and I eventually got a call back from the RFL. It took 2 hours and 45 mins from start to finish (starting at 10am as per Hull's press release to realise they actually went on sale at 9am, whose fault there then?) All this time I was on holiday, feeling quite angry having to go through all of this when there shouldn't have been any need whatsoever.

I buy disabled seating tickets for various RL games and concerts around the country and I've never, ever had the problems that I did on Wednesday.

It's great having Standee back isn't it

But you called the Keepmoat direct (who would have such information?) and got sorted? If you're paying that much for mobile calls suggest you hop around a bit.

I sympathise with your specific circumstances, but the sale of general tickets was handled as advertised.

hmmmmmmmmmmmm

Standee??

Apologies, I thought you had posted the number for Doncaster a few days back, must have been someone else.??

You're not fooling anyone Martin.

Not quite as mentioned the club advertised tickets on sale at 10am but infact went on sale at 9am, it has been handled poorly.

Quite what your opinion on someone else mobile phone cost has to do with anything either but calls to certain numbers cost when calling from mobiles.

I hadn't realised the RFL was a premium rate number, I apologise if White Star was offended.
He/She did post the Doncaster number on Wednesday, so mind isn't totally shot!

Hopefully everyone has/gets the tickets they need.

Oh I should have bought them last week! I wish I had thought of that instead of being on the phone for two hours NOT buying them last week.

Are you sorted now? (I hadn't seen mention of 2 hours on the phone last week, did you also try online and have the same issue?)

The Keepmoat number was for the disabled car parking as passed on to me from the RFL. I wasn't offended, just wanting some people to accept that there was a problem for some of us who chose to go down the route that the club advertised for Wednesday tickets.

As others have said, what should have been a straightforward transaction (a little wait on the phone or a queue on line acceptable) turned into something of a farce. For what its worth I was on holiday on Wednesday, coming home Saturday afternoon, I originally was happy they were on sale online or via RFL because I thought they would be going on sale from the club while I was away. I'd be intrigued to know what the reasons where for doing it the way they did, it worked perfectly well last year, the tickets being sold from a couple of terminals from the club shop.

I don't think the club will explain, unless people write to them etc. Let's hope we win and any issues people had are worthwhile.

Here here Chris, and exacerbated by lack of foresight which allows the possibility of Hull and Leeds playing together and having only the option of the Keepmoat as a semi final venue. It just makes everything more difficult as some people will do the quick maths and realise there could be problems getting tickets so to make sure they get what tickets they need, many feel compelled to queue when there is no need, and a larger venue would have taken away that added complication.

Yes I tried online.

No, we aren't sorted now which is why I was wondering if, as a non-member, I should be able to buy the dozen tickets I need on Wednesday?

It was difficult for those who felt the need to queue through the night. Whether their concerns were real or not, The whole situation created this anxiety and it can't have been pleasant for those who were there from the early hours and some even before the game had finished.
Being outside when it's raining with no cover I've been told is more than difficult.

.... but why should the club be blamed for this? Did they tell the RFL to start selling tickets early?

The RFL advertised 10:00 ....

I've not blamed the club I have said it has been poorly organised and handled and pointed out the issues.

Whether we like it or not the whole ticket situation has been poorly handled by those concerned be it our club and/or the RFL, there has even been an admission of sorts by the RFL saying they were overwhelmed with demand on Weds.

What should have been a simple transaction has been made into something far more difficult than it needed or should have been.

Only thing I could suggest is calling the club or RFK, but it sounds some people have had problems with getting help that way too...

How would you have done it?

The club said that any remaining tickets will then go on general sale from 9am on Wednesday so I'm wondering if, as a non-member, I should be able to buy the dozen tickets I need on Wednesday.

A ticketing website owned by the club linked to your membership. Fairly simple and I'd guess there are even championship level clubs who have this

There's no point asking on here although I doubt you'll get 12 tickets together

But there isn't one, as we all know, so that is not a simple answer.