Quote ="bt180"
Was it the concourse or the south stand people had problems with most, and if anyone has any constructive ideas on how we can change anything on the indoor bars let me know, and I'll pass things on to the bosses.'"
Both. Friday was a much higher crowd than normal but the numbers of bar staff was, or seemed, the same. I can appreciate the staffing issues though.
In the South Stand Lounge, To remove the can bar may have been seen by bosses to be a good idea but it takes seconds to buy 4 cans, if your buying four pints it's probably two minutes pouring and then taking money etc. So you could serve maybe four customers on the can bar in the time it takes to serve one on the taps. It's less of an issue pre match when everyone turns up a different times but post match when we all pile in a once.......... I mean the queue stretched from bar to entrance door.
Generally though the can bar is operating in the South Stand Lounge and it works well for me. Never a queue on it and quick service. Perhaps if bosses take that decision again they should just sell cans at the normal bars? Like I said giving cans out cuts out the pouring time and will speed the queue up massively, cutting the pressure on bar staff.
On the concourses I suspect their will be some health & safety legislation that'll prevent cans being given out to cut pouring time but I think the general moan from fans is what we see as lack of preperation for half time. I wouldn't know how busy the bars gets whilst the first half is in progress but we always think hmmm well why don't they get loads of pints ready for the half time rush rather than pouring pints one by one. Maybe I just don't see preperation and in fairness if I worked on the bar I'd probably take a break during the first half if it got quiet rather than keep working.
The biggest moan though is that six pints at once machine. Why only one of them? - which often doesn't work anyway. Put four of them in and jobs a good un. But I suspect you'd never be able to prise Dave's wallet open!