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| Quote ="CyberPieMan"A dedicated lane to get out of car park 3 would be nice. Although, can anyone remember whether [iall[/i games (inc playoffs) were included in the parking charge before the wendyballers started being awkward?'"
Yes they were.
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| Quote ="Jukesays"How are Saints/Warrington getting their 4/5k back ???
Are they reducing their tickets????'"
No. St Helens win trophies and rack up points.
Warrington averaged 28 points per game and won 15 out of 21 games. Wigan averaged 15.48 per game - the lowest in SL. Even Leigh averaged more.
Dull rugby = stayaway fans.
Winning & entertaining rugby = increase in fans.
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| Quote ="muttywhitedog"No. St Helens win trophies and rack up points.
Warrington averaged 28 points per game and won 15 out of 21 games. Wigan averaged 15.48 per game - the lowest in SL. Even Leigh averaged more.
Dull rugby = stayaway fans.
Winning & entertaining rugby = increase in fans.'"
Oh right
So when Wigan were winning World club challenges and grand finals, averaged more points per game than Saints or Warrington and better defence and the crowds went down what was the excuse then?
See, you can dress it up any which you want, justify stay away fans whichever way you want, blame x,y or z
Truth is this
There are too many Wigan fans bitching and moaning about anything they can, making up excuses why they shouldn't go, justifying their reason for not spending £20 every other week on the club on anything they can. Yet put hours and hours of effort I to slagging the club off when the slightest thing goes wrong.
Back on point
Wigans prices are better in most areas tha anything any equivalent clubs have to offer.
If people still don't want to buy them then so be it
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| Quote ="muttywhitedog"No. St Helens win trophies and rack up points.
Warrington averaged 28 points per game and won 15 out of 21 games. Wigan averaged 15.48 per game - the lowest in SL. Even Leigh averaged more.
Dull rugby = stayaway fans.
Winning & entertaining rugby = increase in fans.'"
cant count the averages last year as only Wigan fulfilled their fixtures...
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| Quote ="Jukesays"Oh right
So when Wigan were winning World club challenges and grand finals, averaged more points per game than Saints or Warrington and better defence and the crowds went down what was the excuse then?
See, you can dress it up any which you want, justify stay away fans whichever way you want, blame x,y or z
Truth is this
There are too many Wigan fans bitching and moaning about anything they can, making up excuses why they shouldn't go, justifying their reason for not spending £20 every other week on the club on anything they can. Yet put hurs and hours of effort I to slagging the club off when the slightest thing goes wrong.
Back on point
Wigans prices are better in most areas tha anything any equivalent clubs have to offer.
If people still don't want to buy them then so be it'"
You are indeed correct about the prices for this season being a bargain, but anyone who visits this website will get a impression that you are in some way connected with the club with the way you constantly defend it and IL/KR.
Are you saying that you are happy with everything at the club these days as I can assure you that ther are many Wigan supporters who are far from happy, with for example, the lack of news coming out of the club since the appoinment of the new coaching set up.
If the club wants to have increased season ticket sales, they need to give supporters some incentives that things are going to be better next season and not just rely on a idea that supporters will buy a season ticket, no matter what, as those days have gone,
Oh, and I think you will find that some supporters if they are anything like I have been over the years in my support of the club have spent a damm sight more than just £20 on home games.
Been a bone of contention over the years by my Wife about the amount of money and time that I have spent supporting the club.
As the song goes, "Things ain't what they used to be"
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| Quote ="Ruddy Duck"You are indeed correct about the prices for this season being a bargain, but anyone who visits this website will get a impression that you are in some way connected with the club with the way you constantly defend it and IL/KR.
Are you saying that you are happy with everything at the club these days as I can assure you that ther are many Wigan supporters who are far from happy, with for example, the lack of news coming out of the club since the appoinment of the new coaching set up.
If the club wants to have increased season ticket sales, they need to give supporters some incentives that things are going to be better next season and not just rely on a idea that supporters will buy a season ticket, no matter what, as those days have gone,
Oh, and I think you will find that some supporters if they are anything like I have been over the years in my support of the club have spent a damm sight more than just £20 on home games.
Been a bone of contention over the years by my Wife about the amount of money and time that I have spent supporting the club.
As the song goes, "Things ain't what they used to be"'"
He has no connection with the club apart from being a supporter.
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| Quote ="Ruddy Duck"You are indeed correct about the prices for this season being a bargain, but anyone who visits this website will get a impression that you are in some way connected with the club with the way you constantly defend it and IL/KR.
Are you saying that you are happy with everything at the club these days as I can assure you that ther are many Wigan supporters who are far from happy, with for example, the lack of news coming out of the club since the appoinment of the new coaching set up.
If the club wants to have increased season ticket sales, they need to give supporters some incentives that things are going to be better next season and not just rely on a idea that supporters will buy a season ticket, no matter what, as those days have gone,
Oh, and I think you will find that some supporters if they are anything like I have been over the years in my support of the club have spent a damm sight more than just £20 on home games.
Been a bone of contention over the years by my Wife about the amount of money and time that I have spent supporting the club.
As the song goes, "Things ain't what they used to be"'"
I will defend people when wrong impressions are given about them
People 6/7 years ago said they wouldn't go why shaun Wane was in charge, he leaves they still dont come
Etc etc etc
I won't buy a season ticket until "insert random excuse", and yet "excuse removed/changed" and still don't come
The person I responded to gave reasons people won't buy ST'S yet those reasons don't stand up when scrutinised
Other posters have basically said we should charge a price that imo is practically giving them away. Yet ignores that other clubs prices are the same or higher. I get the price for New season ticket holders who wait until last minute is high, same as other clubs, but there will only be a small % who do that, most will go early/renewal prices etc.
But the point is, giving them away solves nothing. It doesn't stand up to financial scrutiny
People complaining about the marketing, I kind of get that, but I don't see a massive amount of difference from other clubs. But please don't tell me that people don't know ST'S are on ae, the people on Facebook on the release of ST thread moaning they didn't get a letter!!!!
The club can do things better, however even things they are doing well or decent on they get ripped to shreds by people who have no other intention than to moan never mind buy tickets.
Nostalgia eh
It's not what it used to be
Numerous threads facts, counter evidence has been provided and the people who start those negative threads walk away and don't respond
Much easier to just enter an echo chamber of negativity an all follow.
Suggestion
Try a few Steven Pinker books - it may explain a few things
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| Quote ="Ruddy Duck"You are indeed correct about the prices for this season being a bargain, but anyone who visits this website will get a impression that you are in some way connected with the club with the way you constantly defend it and IL/KR.
Are you saying that you are happy with everything at the club these days as I can assure you that ther are many Wigan supporters who are far from happy, with for example, the lack of news coming out of the club since the appoinment of the new coaching set up.
If the club wants to have increased season ticket sales, they need to give supporters some incentives that things are going to be better next season and not just rely on a idea that supporters will buy a season ticket, no matter what, as those days have gone,
Oh, and I think you will find that some supporters if they are anything like I have been over the years in my support of the club have spent a damm sight more than just £20 on home games.
Been a bone of contention over the years by my Wife about the amount of money and time that I have spent supporting the club.
As the song goes, "Things ain't what they used to be"'"
Oh Yeah
And I think what you were meant to say was that I was right about the prices and left it at that?
Or maybe have a go at the people who were having a go at the club
Rather than finding it strange that someone would defend the club they support over something they are actually right and very good on.
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| Ok, so what would [size=150YOU [/sizedo to get the missing 6000 ST holders to shell out just under £300 for 13 home* games next season
(* = subject to the Arab bloke not locking us out of the DW and we end up playing a home fixture in Widnes/London/Australia)
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| Quote ="muttywhitedog"Ok, so what would [size=150YOU [/sizedo to get the missing 6000 ST holders to shell out just under £300 for 13 home* games next season
(* = subject to the Arab bloke not locking us out of the DW and we end up playing a home fixture in Widnes/London/Australia)'"
Well for a start - I think it's a bit disingenuous to say 6000 are missing for 2 reasons.
I think the figure in 2019 was around 8000 ST's maybe just over??? Not sure what it was for 2020 bit don't think it was anything like10k??? with over 4K renewing last year (After Covid & pre anyone knowing what was happening with Covid in 2021 it was only to be expected) But I reckon there may be 4k ish who didn't renew not 6k
Secondly, Not all those people will be paying Just under £300 for 13 Home games
There will be people who have had the chance to take up early bird giving prices from £0 for under 7s to £260 for Full Adult (And prices between £42 for 17 and unders to around £180 for Young adults up to 24 & OAP's (From 60)
Ridiculously Good pricing from Wigan
The stadium situation is neither here nor there - unless people want to live their lives based on Rumours and worst case scenario which believe it or not IMO most people don't (And I guess this is my point, people are catastrophising situations, worst case scenarios, spreading bad terrible news without giving any balance to the good stuff)
If i'm honest (Which I always am, just a figure of speech) the answer is Marketing which I Don't have a Big view on. I get my tickets and what influences others doesn't influence me.
But I'll take your word and others that say Wigan's Marketing is Rubbish, so that needs to be better.
The prices ARE NOT the problem
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| [* Quote ="muttywhitedog"Ok, so what would [size=150YOU [/sizedo to get the missing 6000 ST holders to shell out just under £300 for 13 home* games next season
(* = subject to the Arab bloke not locking us out of the DW and we end up playing a home fixture in Widnes/London/Australia)'"
There's no way to recover the missing 6k support in one season, just like it's been a steady decline for 5-6 years to where we are now it would take a number of years to bring us back to anywhere where we used to be.
First things first is to stop that decline where the club can, that's priority. I believe they are recruiting a new marketing manager (or recently have done). There's lots to be done believe me but its possible the club can definitely attract new young support over the next few years as well as tempting back supporters that have been missing for a few years. Obviously playing attractive rugby and winning games helps this.
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| I was a season ticket holder from circa 2004 to 2017.
I could probably count the number of games I’ve attended in the last 3 years or so. No single reason for that. A mix of life moving on and Wigan/rugby becoming less/not appealing to me and my close family (5 or 6 of us have all sloped away in recent years). It’s by no means all Wigan Rugby Clubs fault.
However…
As a season ticket holder for a number of years - probably up to around the point that attendances started to decline - I do find it surprising that the club don’t make much effort to either
A) attract me/us back (I mean by way of email or traditional post marketing
or
B) canvass previous season ticket holders (or regular match day attendees) on their thoughts and opinions as to why we no longer go and therefore gain an understanding of attracting back that ‘warm’ sale.
I’m not saying I’d have an awful lot to say myself, becuase as I say, I view it that my life has moved on and I no longer have much interest in spending my money on the club/sport v’s other things.
But some of the family I mention might do. And I know a good 5 or so other families or groups of friends who went around the days we did, who no longer do, who’d have a thing or two to offer.
Just a thought.
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| Quote ="Azul"I was a season ticket holder from circa 2004 to 2017.
I could probably count the number of games I’ve attended in the last 3 years or so. No single reason for that. A mix of life moving on and Wigan/rugby becoming less/not appealing to me and my close family (5 or 6 of us have all sloped away in recent years). It’s by no means all Wigan Rugby Clubs fault.
However…
As a season ticket holder for a number of years - probably up to around the point that attendances started to decline - I do find it surprising that the club don’t make much effort to either
A) attract me/us back (I mean by way of email or traditional post marketing
or
B) canvass previous season ticket holders (or regular match day attendees) on their thoughts and opinions as to why we no longer go and therefore gain an understanding of attracting back that ‘warm’ sale.
I’m not saying I’d have an awful lot to say myself, becuase as I say, I view it that my life has moved on and I no longer have much interest in spending my money on the club/sport v’s other things.
But some of the family I mention might do. And I know a good 5 or so other families or groups of friends who went around the days we did, who no longer do, who’d have a thing or two to offer.
Just a thought.'"
very much in the same boat / thought process
i had season ticket until 2020 season, when i knew i had something else on and would either not attend any / many games, so decided that the money would be better spent on the challenge i had set that summer. For the previous 2 seasons i reckon i could count the number of games i attended on one hand each season, so my enjoyment was already diminishing. Roll on covid etc, and i atteneded 2 home games v Saints and Leeds last season (couldnt have picked 2 worse games to attend) with zero desire, attacking rugby, flair or anything on show to make me want to buy another season ticket. As it happens, the event i was training for in 2020 got pushed back to 2021, and i didnt complete it so and doing it again next year, and the training has already started for it, so i will poss pick a couple of games to attend late summer.
as with many things i attended with my dad, eldest daughter and took a couple of her friends. The girls got into exams, university etc, so drifted away. My daughter loves rugby league, and i am hoping that she'll get back into it, if she moves back home (really hope she doesnt become a dirty leeds fan ). If she does, that may be the trigger for me getting myself back into going to home and away games every weekend again, but i just dont know at this moment in time
as you mentioned, i havent been contacted to ask why i wasnt renewing or any marketing to me directly saying as an (ex) loyal fan why not invest in a season ticket for 2022. i appreciate that there is stuff but onto social media / club website (assuming thats been updated), but for fans that drift away, sometimes a little thing can be the difference between doing nothing or actually getting us back to the games. Our names are in the database, so why not send an email with season ticket details on to us directly and see if it tempts any back?
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| Quote ="The pieman"
Our names are in the database, so why not send an email with season ticket details on to us directly and see if it tempts any back?'"
That’s the very point I missed on my OP - but was likely obvious anyway.
they have our details in the database…
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| Not defending the club in any shape or form on this as the communication between them and the fans is worse than abysmal but when the client codes were changed the other year were a lot of email addresses not lost in the change over
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| Quote ="Edinburgh Warrior"Not defending the club in any shape or form on this as the communication between them and the fans is worse than abysmal but when the client codes were changed the other year were a lot of email addresses not lost in the change over'"
Unfortunately, something like the change of client codes should be so simple, but i agree that there is a good chance that it could have caused some loss of data
in my line of work, one of our tasks is data migration, and we are talking hundreds of thousands / millions of records migrated from system to system. Whilst is isnt always perfect due to all softs of circumstances, we can say that we have migrated x% accurately, with some minor fallout to resolve, but know exactly which records havent migrated and resolve them as a post migration activity. This is why i believe, that creating a new client code for say 20k fans, shouldnt be that difficult.
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| Quote ="The pieman"Unfortunately, something like the change of client codes should be so simple, but i agree that there is a good chance that it could have caused some loss of data
in my line of work, one of our tasks is data migration, and we are talking hundreds of thousands / millions of records migrated from system to system. Whilst is isnt always perfect due to all softs of circumstances, we can say that we have migrated x% accurately, with some minor fallout to resolve, but know exactly which records havent migrated and resolve them as a post migration activity. This is why i believe, that creating a new client code for say 20k fans, shouldnt be that difficult.'"
I don't suppose the Latics going bust and the Ticket office information/Admin being difficult with us could have created any problems???
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| Quote ="Jukesays"I don't suppose the Latics going bust and the Ticket office information/Admin being difficult with us could have created any problems???'"
This was my thought as well.
I'm sure the Latics new system doesn't include any previous purchasing history etc from what I've read. To get tickets for certain games it was GM Police / club policy that you had to have a previous purchasing history with the club - from what I've read that data doesn't exist on their system anymore. Not sure of the reasons why but I wonder if the same issues are affecting Wigan RL?
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| Quote ="Wigan6/Leeds1 Andy"This was my thought as well.
I'm sure the Latics new system doesn't include any previous purchasing history etc from what I've read. To get tickets for certain games it was GM Police / club policy that you had to have a previous purchasing history with the club - from what I've read that data doesn't exist on their system anymore. Not sure of the reasons why but I wonder if the same issues are affecting Wigan RL?'"
I'm not excusing the club - Because they should have had a data dump from the old systems etc. for our own purposes
However - I do know that the Ticket office systems are basically starting from Blank - And the issues the ticket office were having were in turn having massive impacts on our ability to function last year - i.e. We had to basically sell our own tickets until the ticket office sorted all the Latics stuff out
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| To be fair to the staff in the ticket offfice they are very helpfull with little or no previous ticket booking history to work with . I had a query regarding Magic Weekend tickets (friends and family purchase) for this year that were purchased 2 years ago and the lady in the office persevered over a couple of days to retrieve the information required although it was not readily available
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| Let's not forget the GDPR ruling that came in 2018, meaning historical customer information held before this date had to be removed from company systems.
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| Quote ="Jukesays"I don't suppose the Latics going bust and the Ticket office information/Admin being difficult with us could have created any problems???'"
fair point, and that could be the sole / main reason, but my general point would still stand, unless we were not able to gain any access to the database, but given people could renew, that would mean that the club did have access to the data (database)
i held a season ticket up to the 2020 season, and purchased tickets online for the games i attended last year, so i dont think i am being unreasonable with my earlier point. Whilst i may not purchase a season ticket this season, a simple email or contact to the people who have drifted away, may just sway some to purchase one for this coming season
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| Quote ="The pieman"fair point, and that could be the sole / main reason, but my general point would still stand, unless we were not able to gain any access to the database, but given people could renew, that would mean that the club did have access to the data (database)
i held a season ticket up to the 2020 season, and purchased tickets online for the games i attended last year, so i dont think i am being unreasonable with my earlier point. Whilst i may not purchase a season ticket this season, a simple email or contact to the people who have drifted away, may just sway some to purchase one for this coming season'"
Don't disagree
As I've stated a couple of times - marketing etc I don't really have an opinion on, obviously I want it to be Very good and I get from what people are saying that maybe it isn't and average at best. It's just that I'm getting my tickets no matter what, I know where to get them from, and I don't need a letter etc. however I did get the Auto Renewal packs and then a week or so after I got the letters about Renewal & New ST's as well (Which I presume is aimed at me in case anyone else in the family wants to buy them).
My original point was based on Price
I'll say it again - Price is not the issue - And dropping them to anything cheaper than what they are is not the way to go
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| Quote ="Jukesays"Don't disagree
As I've stated a couple of times - marketing etc I don't really have an opinion on, obviously I want it to be Very good and I get from what people are saying that maybe it isn't and average at best. It's just that I'm getting my tickets no matter what, I know where to get them from, and I don't need a letter etc. however I did get the Auto Renewal packs and then a week or so after I got the letters about Renewal & New ST's as well (Which I presume is aimed at me in case anyone else in the family wants to buy them).
My original point was based on Price
I'll say it again - Price is not the issue - And dropping them to anything cheaper than what they are is not the way to go'"
yep, i agree with the season ticket pricing. I held my season ticket for around 15 years in the East stand. The auto-renewal is a cracking scheme and value, with the full price ticket very reasonable for a professional sport (although we can all have a gripe about it now and then ).
i dont know the solution, but like myself, plenty of others have drifted away from watching Wigan on a weekly basis over the last few years. if i was going to get a ST i would be happy at the early bird price available, knowing i would get it cheaper on auto-renewal next year. the club need to workout why we have dropped off, how they get some or all of us back, plus attract new fans to the games
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International Star | 4470 | No Team Selected |
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Jan 2013 | 12 years | |
Online | Last Post | Last Page |
Oct 2024 | Oct 2024 | LINK |
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| Quote ="muttywhitedog"Ok, so what would [size=150YOU [/sizedo to get the missing 6000 ST holders to shell out just under £300 for 13 home* games next season
(* = subject to the Arab bloke not locking us out of the DW and we end up playing a home fixture in Widnes/London/Australia)'"
Nice
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