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| Quote ="hatty"I suggest reading the last few posts, you'll get the idea then.'"
I get the idea. You're having a moan.
With the ever changing landscape of the world and the "will they, won't they" question around fans being allowed back in stadiums it isn't as simple as "would you like a refund?"
What exactly are you wanting the club to say to you to make you happy?
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| Quote ="hatty"Simple......I expect them to do better!'"
Do you want your money back??
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| Communication from Wigan has always been poor. I think the lengh of time between Mr Lennigans first email and now has allowed the initial surge of goodwill to subside a little and is in danger of subsiding a lot . I know everything is still up in the air at present but something simple like a weekly newsletter would help keep the ball rolling even if the content is minimal . I'm sure everybody who can help out will but the club don't want to loose the initial surge of goodwill by continued silence.
Regards and stay safe peeps . EW
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| Quote ="Edinburgh Warrior"Communication from Wigan has always been poor. I think the lengh of time between Mr Lennigans first email and now has allowed the initial surge of goodwill to subside a little and is in danger of subsiding a lot . I know everything is still up in the air at present but something simple like a weekly newsletter would help keep the ball rolling even if the content is minimal . I'm sure everybody who can help out will but the club don't want to loose the initial surge of goodwill by continued silence.
Regards and stay safe peeps . EW'"
A weekly newsletter? You mean like regular news stories on something like the club website or daily updates on the club social media channels?
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| Quote ="JonnyBroad"Do you want your money back??'"
People take refund for season.
Fans allowed back in for last few games but only ST holders.
People that took refund moan they can't go to games.
People that have ST moan they can't sit in their normal seat and ask for refund.
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| I mean in the form of an email like the the initial letter . A lot of people don't use social media and an email appears to have a more personal touch even though it is just a blanket mail shot . Kidology is a wonderful thing.
Regards EW
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| Quote ="Egg Chasing"People take refund for season.
Fans allowed back in for last few games but only ST holders.
People that took refund moan they can't go to games.
People that have ST moan they can't sit in their normal seat and ask for refund.'"
Most common word in there is moan. Just another pathetic way to bash IFL. Wigan will make it public what they are doing or offering pretty soon i am sure. With recent events its less likely now we will be attending games this year now i would say. But its all changing so much its hard to call.
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| Quote ="JonnyBroad"Most common word in there is moan. Just another pathetic way to bash IFL. Wigan will make it public what they are doing or offering pretty soon i am sure. With recent events its less likely now we will be attending games this year now i would say. But its all changing so much its hard to call.'"
Not to mention the Toronto debacle meaning they now need to decide what to do about that game as well.
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| Quote ="Edinburgh Warrior"I mean in the form of an email like the the initial letter . A lot of people don't use social media and an email appears to have a more personal touch even though it is just a blanket mail shot . Kidology is a wonderful thing.
Regards EW'"
That's fair enough I suppose
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| Quote ="JonnyBroad"Do you want your money back??'"
No not really, however when you pay over £1000 for season tickets you expect a little better from the club. Maybe next year I might just keep the money in my pocket.
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| Quote ="JonnyBroad"Most common word in there is moan. Just another pathetic way to bash IFL. Wigan will make it public what they are doing or offering pretty soon i am sure. With recent events its less likely now we will be attending games this year now i would say. But its all changing so much its hard to call.'"
Pretty soon!! How much time do they need FFS, The season starts again this afternoon!!
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| Quote ="hatty"Pretty soon!! How much time do they need FFS, The season starts again this afternoon!!'"
So what options would you like to be offered?
Full refund but you can't go to any games?
Partial refund but if they calculate wrong you might not be able to attend any games?
Refund on a game by game basis?
The key to the training ground and a visit from Kris Rads?
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| Quote ="Egg Chasing"So what options would you like to be offered?
Full refund but you can't go to any games?
Partial refund but if they calculate wrong you might not be able to attend any games?
Refund on a game by game basis?
The key to the training ground and a visit from Kris Rads?'"
Its not what I want that matters, its what the club is willing to do.
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| From the information I have to hand:
ST based on 14 home games
Most we will play is 11 so refund (or option) needed for 3
Toronto debacle means we only play 10 games so something needed for that game. If they play next season then that game may be FOC meaning ST based on 13 games
Fans possibly allowed back in at some stage. We play 2 games in October and 1 in November that need to be accounted for but we don't know how yet
Some fans will have to move seats. Do we offer them a goodwill gesture to do so?
If every fan asks for a refund how much do we lose?
Can we offer them Wigan TV to watch games not on sky or are all games on sky?
If fans carry over to next season, how much do we lose next season? Are fans even allowed in next season? What if they aren't?
Yeah - dead easy to decide what to do
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| Quote ="Egg Chasing"From the information I have to hand:
ST based on 14 home games
Most we will play is 11 so refund (or option) needed for 3
Toronto debacle means we only play 10 games so something needed for that game. If they play next season then that game may be FOC meaning ST based on 13 games
Fans possibly allowed back in at some stage. We play 2 games in October and 1 in November that need to be accounted for but we don't know how yet
Some fans will have to move seats. Do we offer them a goodwill gesture to do so?
If every fan asks for a refund how much do we lose?
Can we offer them Wigan TV to watch games not on sky or are all games on sky?
If fans carry over to next season, how much do we lose next season? Are fans even allowed in next season? What if they aren't?
[size=150Yeah - dead easy to decide what to do[/size'"
Other teams have managed it.
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| Quote ="hatty"Other teams have managed it.'"
Do they all have fans that moan about every single thing the club does? You've said you don't want your money back but are still moaning for example.
We don't play "at home" for another 2 weeks so until then it's all irrelevant anyway.
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| Another thing to consider of course is that all our ticket office staff have just been made redundant
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| Quote ="Egg Chasing"Do they all have fans that moan about every single thing the club does? You've said you don't want your money back but are still moaning for example.
We don't play "at home" for another 2 weeks so until then it's all irrelevant anyway.'"
Obviously my last comment left you with no other way out but to revert to the usual "moaning fan"
Nice to see i've found your level
But i'll offer you an slight insight as to why I'm annoyed...
over a season I'll buy:
4 x season tickets, cost over £1100
8 x replica shirts, cost £400
1 x Wigan TV subscription, cost £37
4 x wigan lotto @ £8 each, cost £32
Programmes & golden gamble
food, drink etc
coach travel & match ticket to the majority of away games
The above is not an exhaustive list.
Now I know i'm not alone in all the above....I get that.
But for all the above that I do, all I'm asking in return is for the club to somehow send me an email to tell me whats going on and what plans they may have moving forward. Not a lot to ask don't you think....or maybe you do!
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| And when they have decided, taking all of the facts and possibilities into consideration, they will tell you.
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| Quote ="Egg Chasing"And when they have decided, taking all of the facts and possibilities into consideration, they will tell you.'"
Yes I'm sure they will....eventually!
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| Quote ="hatty"Yes I'm sure they will....eventually!'"
So what are you moaning for then?
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| Quote ="Egg Chasing"So what are you moaning for then?'"
Obviously sarcasm isn’t your strong point
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| Quote ="hatty"Obviously sarcasm isn’t your strong point'"
So you were being sarcastic all morning and weren't actually moaning?
I get ya.
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| Quote ="Egg Chasing"So you were being sarcastic all morning and weren't actually moaning?
I get ya.'"
That’s the thing.... you don’t
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| Quote ="hatty"That’s the thing.... you don’t'"
No you're right. I don't.
You don't want your money back and yet you're moaning that the club haven't yet given you any options with your season tickets. I'm baffled I'll be honest. Did you not win fan of the year despite your season tickets, lotto lines, burgers, away games?
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