I wonder if all these people moaning and threatening the club with the withdrawl of their season tickets will:

a) go through with it
b) do it because the team are doing badly.

I wonder if these people would be so hasty if were were challenging for the play offs? Me thinks not. So I wonder where the problem really lies? Its not about the stands or anything. The team are crap and people are throwing their toys about.

I am pretty sure the club know about the costings of how to run the Twickenham Stoop seeing as its been open a while and they know the costs of opening all 4 stands and the revenues coming into all 4 stands and surrounding concessions.

The only thing I do agree with you on is the fact that opening 1 stand is silly. Keep the North Stand open for all games.

I would also like to think cheaper prices would add numbers to the gate, but a sales pitch of `we may be crap, but we`re cheap` is not guaranteed to bring in the punters either. I come back to my original point.......if the restricted use of facilities again in 2010 is meant to enable us to invest in better players/development, then how come it made no impact this year?

The people I know who will not renew are not newbies, but fans who have followed the game for ages, some since Fulham. These are not the sort of people who dummy spit because the team are not performing, but because the club have an attitude that stinks at times. We had a fans forum when PB joined and we were told that crowds would improve. Well, if all they have achieved since then is to p155 off existing fans, I think we can say that we were fed a line.
Attendances this year are terrible, the stewarding is terrible, apparently the food in the jesters has got progressively worse, the ticketing system is a joke, the bar staff are useless and the club havemanaged to annoy the volunteer group to the extent it has disbanded (again).....
Top Quality management.
I know you can't make an omlette without breaking eggs, but all in all, this has been a terrible year for the Club.
Lastly, search back and you will see that even in play-off years I was still banging on about the failings in the back office at the Broncos.....
I repeat, the non-renewees are not fairweather fans, just very disgruntled.

Better news is the club have managed to get rid of Storminbronco

How about the notion that the funds we had were terribly misspent?

I agree with your point about we maybe be crap but we're cheap, and a fine balance must be achieved. I don't think we can go selling our product as some sort of expensive niche item anyway.

So you can catergorically tell me these people would not be renewing if the team had won 10 of the last 10 games instead of losing 9 of them? I would be amazed if so. This is our worst run for ages and what a surprise, its an easy excuse to blame it all on the club and the lack of customer services whereas the real reason is the team are a dire embarrassment and nobody can be bothered anymore.

To me this further emphasises how important the on pitch activity is and to be honest GF, I believe if people tell you they are leaving solely because of the mismanagement of the club, they are liars. Mismanagement of the club or not, I will continue supporting the club as I go to watch professional Rugby League. The only thing that will stop me is if the professional Rugby League falls to a standard where it no longer entertains me. Not because I can't sit in the seat that I want to sit in or some nasty Northerner is occupying my seat or theres a walkway in front of me.

I don't think anyone would argue that this has been a poor year for the club, both on and off the field.

You could buy season tickets for either the East or West in 2006 (most opted for the East) then for 2007 all STHs were moved to the West with generous discounts for former East Stand STHs renewing as compensation for having to move. The North Stand was also open for 2006, primarily for away supporters, but closed for the next two seasons except for one or two games where there was a larger than usual attendance. One reason given for closing it was that its lower roof made away supporters sound louder.

(The West Stand was most definitely complete and open for the first game as Quins against St Helens as I was sitting in it!)

Stands full facing each other for the banter? total rubbish as usual.

Valley: no stand opposite main stand open at any time
GP: no stand opposite main stand open at any time

Exactly...

I didn't say they were leaving the club. I said they will not be renewing their ST's. They are fans of RL and their club is Quins, but they will no longer be prepared to attend every game just because they have forked out £300+ on a ST. I for one, don't blame them.

Listy, regardless of the results on the pitch, the club really have managed to right royaly F^CK things up this year.

I commented after the fans forum that there was a level of arrogance in some of the responses from DH, PB and BMcD.....It was like we should feel priveledged that they bothered to turn up. The "we're OK for money" and it's "Ian Lenagans problem" answers just didn't add up.

40,846 people have watched us play at the Stoop in SL this year........and if IL's assertion that each is worth £9.50, then £388,037 is the gate revenue. That's only 50k more than leeds raised from their games against Wigan and Bradford FFS.......How, in anyones world is that a positive?

Bums on seats is directly connected to the standard of player we can attract....and rather than actively attracting new fans, the club have managed to alienate some of their longest standing supporters.....That's TOP QUALITY MANAGEMENT??

Nothing will ruin my enjoyment of my last home game in September and I will always look for Quins RL results first thing and try to catch matches on Fox , but I honestly do fear for the future of the club....and I am not alone.

Effectively they are unless they are stupid enough to pay walk up prices every week. I will attend every game I can because watching Rugby League is my number 1 priority as a supporter of RL and Quins. If they dont want to spend £300 anymore then that is fine. Why can they not spend £100? I don't know why you have brought the costings into this: you said yourself they are not renewining their season tickets for non-financial reasons.

You are still swerving this:



Well?

er.....I did say the terrace at GP. I am also sure I remember sitting in the west stand looking across at away fans in the east at the stoop.
Total rubbish......thanks for that


Good job you're omnipitant..............or so you think

Not about being omnipitant (sic). Just right

Opinions are like @rseholes Listy.....everyones got one and we all know what comes out of them.

I am simply saying that everyone stuck in the one stand may be OK for the Skolars

but it isn't OK for a SL team. It shows no ambition and is defeatist..........

As I have said, I don't give a flying one where I sit...I really don't, but the club should be looking after what it's got and not alienating good customers.

As for me swerving? Nope.
I can assure you that those who will not renew are not doing so due to results, but to the perveived lack of customer service from the club.
These people will still atteng the occasional game, but not the full 13 a season. They have not given up on the game, just, like any other customer, they are being picky about where they shop and how many times.
Lastly, Homer. If you want to join in the fun, by all means do, but ploughing in with "rubbish as usual" is more apt for a school kid than a moderator who is protected by the AUP.

No thanks I shall stick to challenging rubbish posted by your good self, as per

which bold text apparantly now in your mind means not being opposite but actually being at 90 degrees to each other, much like the Stoop East & North Stands then, and who did you banter with at the Valley?

ps don't lecture me on school kid posts when the majority of yours are name calling of the highest degree, the AUP applies to me and I never hide behind it.............if I did, you would have been banned ages ago.

'scuse me, but across the pitch or at a 90 degree angle, you know what I meant. I think having everyone in the same stand doesn't help the atmosphere at games. I never watched a game at the Valley as well you know and as for the last bit, the majority of my posts are not name calling and certainly not of the highest degree. I think I have had 1 post edited by a mod and 1 request to edit one myself in all the years I have posted on here, so as for being banned.......?
Tell you what, I'll agree with Listy. There, happy? Let the club continue to implode, leak fans and shake their heads saying "don't worry, wer're OK", when it is obvious there are issues both on and off the pitch.

Nobody is saying that.

Im confused-What customer service are we to expect when attending a rugby game

I have a seat in a modern stand/ground
I have access to a comfortable bar/toilets
My season ticket turns up before the season starts
The turnstiles are manned with no queueing
I have access to stewards should I have a problem

Get yourself to the Jungle and see what they get.
Having spent many a season on the terraces at Wilderspool I can tell you I feel spoilt at the Stoop.

My belief is because we have access to the players and chairman etc some may feel they own the club ie like shareholders. Go to Wigan, Warrington, Hull etc and you get a pint under the stand in the corridor, go to your seat/terrace, watch the game, then leave. No access to anything(unless you pay corporate), no interaction with players/club staff - nothing

=redIn my block (AG), I will be paying £49 (Student).

Not because I can't sit in the seat that I want to sit in or some nasty Northerner is occupying my seat or theres a walkway in front of me.

I wonder if all these people moaning and threatening the club with the withdrawl of their season tickets will:
a) go through with it
b) do it because the team are doing badly.

I believe if people tell you they are leaving solely because of the mismanagement of the club, they are liars.

Effectively they are unless they are stupid enough to pay walk up prices every week.

Lister you have no right to call people stupid and liars simply because they do not want the same degree of customer service that you want. You are happy to buy the cheapest ticket, sit where you want and that is your prerogative there is absolutely nothing wrong with that whatsoever, you have the same freedom of choice as everyone else and I am pleased you are happy with your match day. I guess a number of people will be happy with the situation but the point you are continually missing is that not everyone is.

Some people want to help the club in their own way by buying the most expensive season ticket and give the club a chance to get a fair bit of money in the bank before the season starts. This does not mean they are wealthy or have loads of money and can afford it, it means they want to do their bit for the club. If they withdraw their purchase of a season ticket that doesn't make them stupid but they possibly feel it is the only way to make the club realise they are no longer prepared to accept whatever the club want to throw at them , these are decent people with a genuine grievance.

The people you have called liars are the people who are the very back bone of this club and have been for a number of years and with a lot of them before you were even a twinkle in your parent’s eye. Some maybe not quite as long but still a vast number of years of support behind them. When these people say they have had enough then it should be listened to, they are not people who will walk away from the club at the drop of a hat, they are people who have given their all, in every way possible blood, sweat and tears. Some of them have cleaned up after games, some have given money to keep the team afloat, some have financially helped and paid for goods out of their own pocket, some have provided places for meetings and the list goes on. They are not people who will walk away because of losing on the pitch

Don't disrespect people just because they don't agree with you. Stop and think maybe an older head knows when things aren't right and you should understand they have a lot of intelligence and also a lot of experience in their understanding of the club. One day you may be lucky enough to complete the amount of years service some of these people have given and you may view things differently. You could however still live in your insular glass house still believing everyone else is wrong.

Dave, while I applaud those who choose to make RL their No 1 priority it is surely not disputable that there are not enough people in that camp to keep RL in London afloat without a sugar daddy. In time maybe that will change but after 25 years you'd probably bet against it. Therefore Quins simply have to branch out to try and attract the casual fan in the hope that he/she becomes the dedicated fan that the club needs.

Now all this flies in the face of those who are the loyal ones but maybe some of the issues that are being discussed here do need to at least be recognised by the club and I believe the East v West stand debate is a real one

My first season ticket at the Stoop was indeed in the East Stand, I was forced without choice to move to the West at a discount for one season but then my season ticket rose by 40% hence I chose to move to the end of the West stand where I could still get a decent ST price (what with RL not being my No 1 priority). Having sat in both I doubt anyone would argue that the view is better from the East, maybe some like the atmosphere, the sun etc but the view is worse. The whole experience ultimately meant me drifting away and to be honest not likely to come back. Cost is an issue for me with other priorities in life and living 60 miles away is also but I cannot say I was looking forward to the East Stand experience. Its a far better stand than most in SL but NOT the best in the ground which I cannot get my head around

I would love the club to share the costs of stewarding and cleaning both stands because then the debate could be had on factual grounds. Opening one stand shows no ambition and probably is what we should expect because the club shows no ambition.

Sadly its going down the pan, at the moment both on and off the field and arguing the t*ss with each other does nothing to help at all. There are IMO some good ideas on here but at the end of of the day asking the fans for money to support development is nonsense, the answer is to go out and win new fans not fleece the existing ones because they will get fed up

So another couple of weeks has gone by and still not a whisper of anything being done by the club to address the attendance issue, how ANYONE can not feel that action is needed is beyond me and how ANYONE can simply keep on defending the club and its management is also beyond me

I may not go any more but that doesn't stop me caring

Unfortunately when business decisions are made not everyone will be happy. If these people with long service under their belts leave that is a sad day, but sadly the business must make decisions, rightly or wrongly for the good of the greater club and the future.

Maybe PB feels the club needs a new direction as the past philosophy has shown the crowd is decreasing and he is going to target a new audience-I dont know

£100 for a seasons top flight rugby league sat in a modern stadium is a magnificent deal.

As I have said we are spoilt with what we have. Lots of away fans say what a great match day experience they have at the Stoop. Does that not tell a story.

Oh my god. Could you be any more patronising? Why are you getting all offended and defensive?

So seemingly these people pay lots of money and the rest of us should shut up because we've not supported the team for so long. We cannot have an opinion on anything. Only the gold season ticket holders who are tossing their season tickets away should be considered. They go from wanting to give money to the club by buying expensive tickets to not buying a season ticket at all?! Great! Fantastic!

Oh boo hoo, the backbone of the club have had enough, I really could not care less if they are all self-righteous snobs like you come across on here. And I bet if we won the SL they would be first in the queue for season tickets next season proclaiming how their contribution was so vital. But hey, lets not go back to the point I was actually trying to make but turn it back to "they've supported the club for longer so they must be considered". Ignore that.

Well done Wirequin for putting the thing in context.

However, there is no reason why we should not try to improve things. Shame on the fans of the clubs mentioned for not campaigning for more, but there are a few things that could and should be improved so why not.

PS I spent my formative years at the The Hut End at the Willows, crumbling terracing, a tea hut, open concrete smelly bogs ........it still makes me smile, it felt like heaven, but that was because the team improved year on year for about ten years. All things are relative.

Spot on WQ. I would never consider paying £300 for a season ticket and don't feel the need to. I am happy with watching 80 minutes of RL and plenty of others are too.

As you say, away fans love the trip to The Stoop, but apparently nothing is good enough for our supporters and even though they are such MASSIVE supporters and have been since the Fulham days, the club is in the worst state it has ever been in and aren't worth supporting anymore. Honestly, if people have this attitude I could not care less that they are walking away, take it in a new direction and get plenty of paying punters through the gates to enjoy the day instead of those continually whining and complaining about the side of the ground that is open and how badly they are apparently being treated.

Quins RL is not a support group or a creche, its a professional RL team. If you feel you need more than this than I suggest taking up another more social hobby. Or maybe the church.