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| not sure if this has been mentioned on another thread but the club have a 'Fantastic Four' ticket deal for the remainder of the season - for £30 you can get into 4 of the remainding 6 home games, up to you which ones you attend.
This was announced over the tannoy at Gillingham yesterday, there was a full page ad in the programme & there was also another bit in the programme promoting it. How to get such a great deal? Ring the ticket office number.
I rang the ticket office this morning, went through the London Broncos menus and then sat on hold for a good 20 minutes. Eventually someone answered from the Harlequins who didnt have a clue what I was on about. "Fantastic what?" "What game is this for?". I explained and she went away only to return with the info that "yes,the Broncos are doing the offer but it isnt set up yet. Can you ring in the middle of next week and then it'll be set up"
Shambolic!
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| Typical, Ive always found it hard to get a ticket over the phone.
A club that struggles to attract fans sure does make it difficult to obtain a ticket.
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| Must say we've never had any problems with the ticket office (and the shop are always helpful, in my experience).
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| Couldnt get through to anyone on the phone today, tried a couple times, the recorded message mentioned booking online but i cant find anything about the deal anywhere on the site.
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| Why not wait - not like it will sell out.
Poor that club can't just take bookings now and send out later.
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| Why not wait - not like it will sell out.
Poor that club can't just take bookings now and send out later.
Although TBF, not knowing what the deadline is for the program they may have had to run the story hoping they could get it sorted in time - although how difficult can it be to send out 4 tickets to somebody.
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| How many full time staff do we have? everyone has had their moan about marketing,promotions and communication etc, it is reported that Tony Langenegger commercial manager has gone! followed by Imogen Gaunt!
It is so easy to be armchair critics! and yes we have problems, but we are talking about peoples lives and careers as well.
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| Seems everyone but the coach has gone. Strange how they have absolutely no scrupples about firing office staff but RP can can on regardless and he is the one doing the real damage
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| Quote ="rosetintedspecs"Seems everyone but the coach has gone. Strange how they have absolutely no scrupples about firing office staff but RP can can on regardless and he is the one doing the real damage'"
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Club Owner | 20966 | No Team Selected |
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| last person out switch off the lights please
Sold no boxes, sold no shirt sponsors, sold no new bumbs on seats....commercial and marketing managers gone......club in turmoil.......no direction on or off the pitch. Maybe the intern is being groomed to take over as CEO.......
Simply put, if staff are in short supply, a system should be put in place where those that want a 4 pack can email the club and the club will respond with a call from the ticket office to take and process the order. As darth has said......they ain't gonna sell out in a hurry........
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| It doesn't matter how many staff you have,if you make a sales push & advertise it but then ensure either your call isn't answered or if it is then you get through to a rugby union club & in the event you do get to talk to someone who knows whats going on you get told to ring back in 10 days then its a very very bad way to present yourselves.
As for commercial & marketing staff going,to ring up to get legends lounge places & have the phone answered without mention of who they are or the name of the club...poor.
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| Quote ="Rascal Bongo Stork"It doesn't matter how many staff you have,if you make a sales push & advertise it but then ensure either your call isn't answered or if it is then you get through to a rugby union club & in the event you do get to talk to someone who knows whats going on you get told to ring back in 10 days then its a very very bad way to present yourselves.
As for commercial & marketing staff going,to ring up to get legends lounge places & have the phone answered without mention of who they are or the name of the club...poor.'"
I only offered a solution because I am apparently 100% negative all the time. What some people forget is that the off-field stuff going on at the moment is nothing new.....I could see it coming, so could a great many others.......but it's apparently fashionable to have a go at my posts now rather than the club.
Fact is, you are of course 100% right Bongo......to promote something and then not be able to deal with response, no matter how much of a trickle it is, is 100% cast iron fU(I(ing insanity!
If the 2 staff have walked or if they were pushed, there is again evidence of no plan "B".
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| Offer up on facebook this morning, so someone is in and turned on the lights!
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| Quote ="jaybs"Offer up on facebook this morning, so someone is in and turned on the lights!'"
spectacular missing of the point again......
dial the number, try and do the deal
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| Does that mean they've sorted it I wonder?Will wait for next week before calling,got to watch my blood pressure!
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| Quote ="gutterfax"spectacular missing of the point again......
dial the number, try and do the deal
'"
ALL I was saying was it had been posted This Morning on Facebook!!!!! (approx 9.15am UK Time) and that takes someone to do that physically and not any previous day, no mention at all about if the phone line was working.
Yes I get frustrated as well as I am sure others do how quickly you Jump! but now I just laugh it off along with your many lectures to us all!
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| It seems strange that some people are targetted and others aren't. If you fail to achieve targets, even if the effort is put in, you will be terminated. Unfortunately certain people are immune to this and Rob Powell and his staff seemed to have been given a stay of execution for the reasonable performance against Hull FC, and anything less than avoiding defeat in at least one of the games before we return to the Stoop before RP joins the growing list of employees looking for new jobs or new roles.
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| Quote ="Londo06"It seems strange that some people are targetted and others aren't. If you fail to achieve targets, even if the effort is put in, you will be terminated. Unfortunately certain people are immune to this and Rob Powell and his staff seemed to have been given a stay of execution for the reasonable performance against Hull FC, and anything less than avoiding defeat in at least one of the games before we return to the Stoop before RP joins the growing list of employees looking for new jobs or new roles.'"
Maybe RP's target was to win 2 games and make the 1/4s - would be harsh to sack him for hitting what was set
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| did anyone on here purchase one of these? And if so have you actually received them? I did at the start of last week but no sign as yet - presume my tickets were never actually sent, which is a surprise given what a slick operation the Broncos are, or the postman has nicked them before binning them when he actually saw what they were.
I suppose I best ring them in a bit, sit on hold for 20 minutes and then get to talk to someone from a rugby union club who doesnt have a clue what I'm on about.
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| According to website you pick them up from the ticket office.
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| cheers, that's a relief. That's not what she told me on the phone but I'll put that down to the fact she was from the RU club and probably didnt know
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| They are most likely in shock anyone would want to pay to watch this team!
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| On this score I dont think the club do to badly. Ive never had a mega wait.
I reckon they are RU employees though as even a few years back when
indicating I wanted RL Ticketing I was greeted with "Good Morning NEC Harlequins."
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| true, but then you do get passed on to a rather nice young Broncette.
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