I have a friend who has supported the club since 1980 and been a season ticket holder for the last 20 years. He has not received an email or a letter concerning the clubs existence or new home. Needless to say he is lukewarm as to going to the Hive. How many others are there out there? Their must be more than enough fans who have drifted away since Griffin Park, and casual RL fans to fill the Hive twice over. Why no mail shot to these fans. It is as if they can't be bothered. Target them and fill the Hive with offers for these fans.

Suggest he or she registers contact details with the Hive and I bet they'll be inundated with emails etc as they seem to be getting their act together.

Sorry.....I hate to do this as I have my own negative thread.... but WHAT THE FUCK


Are you seriously suggesting that it is the responsibility of the CUSTOMER to contact the RETAILER to find out what's on offer, when it's on offer and where it's on offer?

Do you trust the previous admin or Gus to pass the details on or do you think they left the PC with the details in a skip after leaking it online?

I have a copy of the data if they need it. Rental or sale?

Radical marketing concept on how to keep in touch with your audience! Get them to keep in touch with you

!

Just remember as I understand it in the wonderful new honey making land it makes no financial difference to the Broncos if there are 10 people at the game or 10,000. Therefore why waste money contacting fans.

How about Charity for fans in need of some contact?

I'll wait for the freebies, too expensive and the membership scheme for me is a joke given I would be missing a few games.

You are right of course but we know that the old regime is unlikely to have the relevant data to hand .... so I guess if the individual is anywhere near bothered that they haven't been contacted they should contact CUSTOMER SERVICES and tell them how it is .... or alternatively they can get their mates to come on here and bleat on about it.

So I was right. You do think it is the responsibility of the CUSTOMER to contact the RETAILER to find out what is on offer, when it is on offer and where it is on offer?

London Broncos Rugby League aren't selling I-phones! There's hardly going to be a queue around the corner of "overnighters" keen to be the first to get their hands on a Broncos 2014 ticket stub, so marketing to EXISTING CUSTOMERS would be a start.
We have 6,112 friends on facebook (

really...still make me chuckle) yet the pronouncements there have been greeted with comments from only an average of about 35 people.....a dozen of which who are regulars on here. This is not marketing and should not be applauded as "progress"
In 2008, the club generated approximately 150k in Season ticket revenue. The records of where this money came from will be available somewhere as it is LAW that this information must be kept for 6 years. I'd suggest that contacting this group of 1,000 would be a good way to start.
As for this years revenue being given to the Hive, along with the Bribe......sorry, Marketing Budget from the RFL, if people don't come to games, then AK is hardly going to want to step into Mr Hughes shoes next year.

This is the biggest flaw in the new arrangement.....................there are plenty of REWARDS available to AK and the Hive but there are no CONSEQUENCES for them should they fail. Therefore, in my humble opinion, the RFL should not be giving him anything in the way of a budget, because like the "marketing" at the club before, it really doesn't matter if it works or not....there are no CONSEQUENCES!

I still find it ironic PC Plum that you felt the need to inform the Bradford fans that "everyone on here" has me on ignore because of my inane ramblings, yet you come out with your gem about it being the responsibility of the Customer to get in touch with the club

So you do think they kept the info to pass on.

Or do these people need to wait for the legal case before they get an email?
Sounds like you have the means to speed things up.

But having the data to hand suggests having someone in the office who was competant at record keeping and we know that wasn't ever the case since we left Charlton.
If, as you say GF, they don't have to do anything other than open the gates on matchday then so be it. Those who want to go will go and those who don't won't be swayed by anything other than the results on the field. So all this back and forth stuff is really so much hot air! As usual.
Lets just get the season going and talk about what happening instead of conjecture and speculation.

Even that would probably constitute too much in the way of effort for Gus.

He seems to operate on the principle that we'll go away if he ignores us.

does that work in reverse

If it did I'd never mention alternative uses for the Selco cement mixers again.

But sadly I've come to the conclusion that he must be the love child of David Hughes.

The Hive takeover means he literally doesn't have a job (unless texting you counts) yet he is still getting paid.

texting has dried up. Maybe Mr Hughes saw last months bill and took his blackberry away from him

Drone

Insightful

Sorry, I wanted to resist but I can’t.

Hypothetical person G Fax has been watching the Broncos for a number of years. He loved the crack. He provided the Broncos with his contact details and was pleased to regularly receive emails and communications from the club and even had a player phone him up once to convince him to buy a season ticket. The club then went through a few changes and due to incompetence G Fax details were lost / mislaid. The emails and communications dried up and G Fax was very disappointed, but he realised he had a couple of options

1) He decides the Broncos are a complete waste of time because they have stopped communicating with him and decides to spend his hard earned elsewhere.
2) As point 1, but he also takes up the keyboard and shares his issues with the world.
3) He thinks this lack of communication is a pain but is a keen fan and can find out all he needs to on the internet so it’s just another way of information gathering.
4) He buys a ticket on line and assumes his contact details are saved and will be used for future communications.
5) He decides that it is totally unacceptable to cut off the emails and communications as he feels he and his fellow supporters deserve regular club updates, but he decides to do something positive and call the Broncos and give them a piece of his mind and remind them of his contact details.

I wonder which action G Fax took ?

All this talk of hypothetical persons seems moot when back in the real world Broncos ticketing information was in the public domain.

I've not received an email since the move to the Hive was announced, which makes me wonder if they've lost the list of people who'd ordered tickets online in the past.

In order to lose something you have to have kept it in the first place.

Unless the public domain is the club's idea of cloud storage.

Dont worry there is a new back office team in place and focusing on the football club first. Somebody might wake up and release there used to be some people who went to the stoop and bought season tickets in the past.

Perhaps it's another "London thing"

y'know, up North they can get somebody to do database management for about 18k, perhaps less if they persuade a diehard fan with the relevant skills to do it, but in London your talking 25k plus for the same bod!

Lost or never passed it on to the new admin. If fact who was there you could trust to pass the information on?