Quote ="Bigpev"Unfortunately we are in the hands of ticketline for the tickets, club have no say, my mate was stopped just after he got in because he had the wrong season ticket, because he had been on holiday he had no idea that all season tickets had been re-issued, the steward just said well you are in now and let him on his way.
Redjohn if you are reading this remember to contact the club about the re-issue.
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I've posted this elsewhere, but as it's relevant here as well:
I'm not entirely sure the club can be completely absolved of blame, neither, as is suggested elsewhere. Weren't the STs printed by the club and organised by the shop? There was also something on Facebook from the club suggesting the reason members could not buy tickets in advance was to stop people from buying more than one ticket on one membership. I'm not sure what the point of a barcoded membership card is if it cannot capture that data?
Even all of that would ease the pressure on cashless turnstiles.
If it really is Ticketline's decision then the club need to be leaning on the and the SMC quite heavily to get things changed. It really would be in the best interests of all three parties.
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