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| Last time we used the coach was to a Wigan game a couple of years ago. It was the middle of summer, boiling hot and the heating was stuck on full, the driver said he didn't know how to turn it off. He then spent most of the journey home on his mobile phone one hand on the wheel until i bollocked him and told him he was endangering all our lives and breaking the law.
I wrote to complain to the club but got no response.
And we lost.
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| Quote ="DILLIGAF"I haven't used the coach in about 7 years. Ever since I was going to take it to the Boulevard and they showed up to Odsal not far short of kick off time, meaning people who had stayed to wait for it didn't get there until half time. By that point, I'd already gone home to watch the game on Sky.
And that was the game that Mickey Withers kicked the drop goal to win it. So I was pretty damn gutted I'd missed out on going through no fault of my own.
The club did refund, but I prefer to rely on myself now instead.'"
I remember that farce well.
We got into the Boulevard with us down something like 22-6 with 60 seconds of the first half remaining.
Credit to Hull Fc as they let us all in for free
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| Quote ="itsnotthateasybeinggreen"Please see letter I've sent to the club, I think it gets over the way we're being treated by the club as fans. Anyone else had similar experiences?
-----------------------------------------------------------------------------------
Morning Stuart,
I feel compelled to contact you in utter dismay. Having read the Bulls website last night I was pleased to see that there was still coaches available for the trip to Wales. As a result I gave up my seat in a car to allow a young fan to go knowing I would be able to travel on the coach.
I rang the club first thing this morning after again checking the website and seeing that the coach was still availability but was filling up quickly. I was then quite disgusted to be told that in fact the message was wrong and in fact there were not places available. I was told that I could go on a waiting ist but then would not know any more until Thursday afternoon as those already on the list were still to come in to pay. Is this right? It makes no commercial sense whatsoever to wait and see if people turn up and pay and be potentially left high and dry if people can no longer be bothered. I was on the phone ready to pay and therefore ensure the club have the money there and then but you as a club are prepared to risk losing vital revenue by adopting a system that quite frankly defies economic sense.
Your employees answer to everything seemed to be "that's fine" to every reasonble point I conveyed but Stuart, it is not fine. If I tell my friends youngster that he can no longer go as I want the seat in the car will that be fine? If I now have to wait until Thursday afternoon before I hear whather I get a place on the coach, is that fine? If I now have to pay 86.00 for a train and then pay for a hotel because of your misleading website, is that fine? OF COURSE IT IS NOT.
Your employee was at best polite but clueless and at worst sarcastic. I appreciate she does not make the decisions as to how the club operates but she should be at least in the knowledge of the facts before putting on a glib sycophantic manner and not appearing to have any understanding of the fans needs.
This is not just a rant of a disapointed fan but reflective of my genuine concern about the malaise at the Club. I would be taking every penny off those fans who are forthcoming, not working on a conditional basis whereby you have to potentially run a coach at a loss, as those who said they will pay don't bother. You, as a club, then have a mad scramble to try and cut your losses. The Bulls never used to employ this mechanism, it was always pay before Thursday and you would get on the coach.
As time is of the essence please provide me with a response by return.
1. Is this the correct representation of how the club is now organising away coaches?
2. How many people have actaully paid for the coach?
3. If I were to come and pay today, will I get a place on the coach?
Please give this your immediate attention.
Your faithfully'"
It's "yours sincerely" not "yours faithfully" when you know the name of the person you're writing to!
Yours pedantically...
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Player Coach | 1946 | No Team Selected |
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| Quote ="Bullseye"It's "yours sincerely" not "yours faithfully" when you know the name of the person you're writing to!
Yours pedantically...'"
I thought you always used "yours faithfully" when expecting a reply.
Yours indeedydoodly
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| Quote ="Steam Pig"I thought you always used "yours faithfully" when expecting a reply.
Yours indeedydoodly'"
No, Bullseye is right. Its Yours Faithfully if you are putting Dear Sir or Madam.
Yours Sincerely if you know the name of the person, as in this case.
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Player Coach | 8360 | No Team Selected |
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| Quote ="Wigan Bull"Slow reader?
'"
Haha
No,
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| Quote ="itsnotthateasybeinggreen"Please see letter I've sent to the club, I think it gets over the way we're being treated by the club as fans. Anyone else had similar experiences?
-----------------------------------------------------------------------------------
Morning Stuart,
I feel compelled to contact you in utter dismay. Having read the Bulls website last night I was pleased to see that there was still coaches available for the trip to Wales. As a result I gave up my seat in a car to allow a young fan to go knowing I would be able to travel on the coach.
I rang the club first thing this morning after again checking the website and seeing that the coach was still availability but was filling up quickly. I was then quite disgusted to be told that in fact the message was wrong and in fact there were not places available. I was told that I could go on a waiting ist but then would not know any more until Thursday afternoon as those already on the list were still to come in to pay. Is this right? It makes no commercial sense whatsoever to wait and see if people turn up and pay and be potentially left high and dry if people can no longer be bothered. I was on the phone ready to pay and therefore ensure the club have the money there and then but you as a club are prepared to risk losing vital revenue by adopting a system that quite frankly defies economic sense.
Your employees answer to everything seemed to be "that's fine" to every reasonble point I conveyed but Stuart, it is not fine. If I tell my friends youngster that he can no longer go as I want the seat in the car will that be fine? If I now have to wait until Thursday afternoon before I hear whather I get a place on the coach, is that fine? If I now have to pay 86.00 for a train and then pay for a hotel because of your misleading website, is that fine? OF COURSE IT IS NOT.
Your employee was at best polite but clueless and at worst sarcastic. I appreciate she does not make the decisions as to how the club operates but she should be at least in the knowledge of the facts before putting on a glib sycophantic manner and not appearing to have any understanding of the fans needs.
This is not just a rant of a disapointed fan but reflective of my genuine concern about the malaise at the Club. I would be taking every penny off those fans who are forthcoming, not working on a conditional basis whereby you have to potentially run a coach at a loss, as those who said they will pay don't bother. You, as a club, then have a mad scramble to try and cut your losses. The Bulls never used to employ this mechanism, it was always pay before Thursday and you would get on the coach.
As time is of the essence please provide me with a response by return.
1. Is this the correct representation of how the club is now organising away coaches?
2. How many people have actaully paid for the coach?
3. If I were to come and pay today, will I get a place on the coach?
Please give this your immediate attention.
Your faithfully'"
As WiganBull has already said have you had a reply or have you just sent it and posted it on here without waiting for a response?
Just out of interest.
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| Quote ="Bullseye"It's "yours sincerely" not "yours faithfully" when you know the name of the person you're writing to!
Yours pedantically...'"
And addressing someone 'Morning Stuart' is hardly correct letter writing etiquette either
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| Quote ="Bullseye"It's "yours sincerely" not "yours faithfully" when you know the name of the person you're writing to!
Yours pedantically...'"
Dear Sir,
Should I finish this message "Yours sincerely" becuase I know your name. I thought not. But I work at a Russell Group university so I know these things.
Yours correctly,
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International Board Member | 1338 | No Team Selected |
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| Quote ="tigertot"Dear Sir,
Should I finish this message "Yours sincerely" becuase I know your name. I thought not. But I work at a Russell Group university so I know these things.
Yours correctly,'"
When I did my secretarial stuff one way we were taught to remember it was that Sir never went with Sincerely.
It stuck with me.
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| Quote ="tigertot"Dear Sir,
Should I finish this message "Yours sincerely" becuase I know your name. I thought not. But I work at a Russell Group university so I know these things.
Yours correctly,'"
The 94 group are cooler
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| Quote ="Trimalchio"The 94 group are cooler
'"
To which my director would look down his nose &, in his best patronising voice, say "those former polytechnics!" Which I realise they are not.
It's got nothing to do with cool old boy, it's status, status. God I hated this snobbery before I moved here.
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Club Owner | 8224 | No Team Selected |
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| back to topic, have you had a response yet?
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Jul 2009 | 16 years | |
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| I received a phone call from Stuart Duffy yesterday morning. I must give great credit to him as he held his hands up and accepted that there had been a mistake in updating the bulls website.
He accorded me a great amount of his time to explain the position and was genuinely sympathetic to the difficulties that have arisen.
Whilst I have been unable to secure a place on the coach and will now have to travel independently and stay over I still believe the Bulls are worth it. Not an ideal conclusion but Stuart clearly demonstratedd that he does care about the fans and the clubs image.
Unfortunately I cannot say the say about some of the so called Rugby League fans on here who simply use this forum to vent unsubstantiated views or moronic comments that fail to advance any debate.
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Moderator | 32023 | No Team Selected |
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Dec 2001 | 23 years | |
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| Quote ="itsnotthateasybeinggreen"moronic comments that fail to advance any debate.'"
Sense of humour bypass?
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Player Coach | 870 | No Team Selected |
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| Quote ="Bullseye"Sense of humour bypass?'"
Maybe we should all speak to Stuart and then we'd all forget the issues and be as behind the club as this guy.
penning my email now.......
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Player Coach | 664 | No Team Selected |
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Sep 2005 | 19 years | |
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| Quote ="itsnotthateasybeinggreen"I received a phone call from Stuart Duffy yesterday morning. I must give great credit to him as he held his hands up and accepted that there had been a mistake in updating the bulls website.
He accorded me a great amount of his time to explain the position and was genuinely sympathetic to the difficulties that have arisen.
Whilst I have been unable to secure a place on the coach and will now have to travel independently and stay over I still believe the Bulls are worth it. Not an ideal conclusion but Stuart clearly demonstratedd that he does care about the fans and the clubs image.
Unfortunately I cannot say the say about some of the so called Rugby League fans on here who simply use this forum to vent unsubstantiated views or moronic comments that fail to advance any debate.'"
Eh! Where did that come from?
Seems like a nice long journey to Wales is needed to help calm you down. If you wear something which will easily identify you I will donate some of my medication if you think it will help.
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| Quote ="itsnotthateasybeinggreen"I received a phone call from Stuart Duffy yesterday morning. I must give great credit to him as he held his hands up and accepted that there had been a mistake in updating the bulls website.
He accorded me a great amount of his time to explain the position and was genuinely sympathetic to the difficulties that have arisen.
Whilst I have been unable to secure a place on the coach and will now have to travel independently and stay over I still believe the Bulls are worth it. Not an ideal conclusion but Stuart clearly demonstratedd that he does care about the fans and the clubs image.
Unfortunately I cannot say the say about some of the so called Rugby League fans on here who simply use this forum to vent unsubstantiated views or moronic comments that fail to advance any debate.'"
Howdy Mr Duffy. Tiger Beer not ghosting for you anymore?
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Player Coach | 15037 | No Team Selected |
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| Quote ="mystic eddie"icon_wave.gif Howdy Mr Duffy. Tiger Beer not ghosting for you anymore?'" Great minds Eddie.
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Mar 2009 | 16 years | |
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| I had similar thoughts.
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| Quote ="redeverready"Great minds Eddie.'" Seven posts then an unprovoked pile of abuse at fellow fans certainly seems a bit of an unusual scenario!
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Player Coach | 3216 | No Team Selected |
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| Quote ="itsnotthateasybeinggreen"I received a phone call from Stuart Duffy yesterday morning. I must give great credit to him as he held his hands up and accepted that there had been a mistake in updating the bulls website.
He accorded me a great amount of his time to explain the position and was genuinely sympathetic to the difficulties that have arisen.
Whilst I have been unable to secure a place on the coach and will now have to travel independently and stay over I still believe the Bulls are worth it. Not an ideal conclusion but Stuart clearly demonstratedd that he does care about the fans and the clubs image.
Unfortunately I cannot say the say about some of the so called Rugby League fans on here who simply use this forum to vent unsubstantiated views or moronic comments that fail to advance any debate.'"
Yep, he's a nutter
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International Chairman | 4408 | No Team Selected |
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Mar 2002 | 23 years | |
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| In defence of the excellent Bulls ticket office...
I popped in on my way to the home match against Wigan to book on the coach. At the time they were still taking names but had not confirmed that they were running a coach. They took my name and number and said they’d phone me on Monday morning.
They phoned me as promised and told me there would be a coach so I booked my coach and match tickets then.
Unfortunately I forgot to ask them to put it in the post as they normally do (I work too far away from the ticket office to get there during office hours).
It wasn’t until Wednesday night that I realised that I hadn’t received my ticket. It normally always arrives the next day. It occurred to me then that I hadn’t specified they post it out.
I phoned the ticket office as soon as they were open on Thursday morning and explained the situation. They immediately offered to send it out by guaranteed next day delivery to my workplace. Again, it was my mistake in not asking them to post it out but they were still happy to go out of their way to get the ticket to me.
Anyone who has ever booked coaches for this kind of trip knows that it’s very expensive. It would have cost the best part of a grand for the coach on Saturday – maybe even more as they had two drivers.
When people phone a couple of days before you’re due to go to the match and expect there to be places available then they really don’t understand that you can just go on booking more coaches and hope to get enough people on them to pay for it.
More than one time this year there have been half empty coaches travelling to games and this costs the club money it could do without losing.
Is it really too much to ask to book the week before the trip? They’ll do everything they can to get you on the coach but to expect them to just book extra busses days before the trip and then get ranty about it when they don’t is unfair.
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