I have exactly the same problem with Lloyds, and spoke to the club only an hour or so ago. They reassured me they had not resubmitted the charge. Lloyds also sent copies of documentation from a company called Bogrun (who I assume are Lloyds agents) based in Iceland of all places (the country not the freezer place) All they seem to have done is to have scanned the T & A article which quoted Chalmers letter saying they would honour season tickets. Lloyds totally ignored the copies of letters I sent pointing out the difference between an 1863 membership and the basic season ticket now being offered.

I have since received a text message from Lloyds and they say now they will defend the charge and keep the refund in place for 60 days whilst they look into it further.

The helpful lady at the Bulls asked if I had kept receipts from either paying on the turnstile or a credit card if buying a ticket, as that would be something else to put to Lloyds, i.e why would I pay on the day if I already had a season ticket. Regrettably I hadn't thought of doing that.

I have just got a letter back saying my claim has been rejected. I'm with tesco credit card

Challenge it, thanks to Ricky I forwarded the original letter from the Bulls saying only cash payers with a receipt would be honoured with a free season ticket . I got a phone call extending the delay for another 45 days, I asked who had re-submitted the charge and was told the old liquidated Bulls, not the new Chal/lowe version. I asked how can a liquidated company demand it, he replied its the administrator trying to get the money back. This for a service that was not fulfilled.
If you need a copy of the email Ricky so kindly sent me PM me or Ricky.

Good news.

Happy to send the email to anyone that requires it.

I've had the same problem with Tescos. I have pushed back on them though. RickyF1 - please PM me with the message.

I have sent you a PM with my email address