Bit daft to say you open until 5pm, or whatever time it is, then one day do a stock take so the shop is out of action for purchases. Sort that out saints, surley you can pay the staff a bit of overtime to do it "after 5pm".... Maybe they only do this at the shop at the ground, and wouldnt dream of doing this in the town centre shop ?
No doubt when you pop in and have a moan, they will give you a free car sticker as a "sorry", thats the kind of club we are ! Arent we Eamon