This. I'd have thought that if you reported it to the police straight away with details of the time and date of the theft, Vodafone (who I've found to be OK in this sort of situation) would accept the police report details and credit you with anything on the account after that date/time.

I'd give them a call again and explain, taking it up a level each time they can't/won't assist.

If you're leaving Vodafone anyway, cancel your direct debit and tell them you're willing to pay the normal bill amount by card and not a penny more. They won't chase you for £80 or the £60 difference.

I had a phone nicked once - around 2002 I think - I was a bit worse for wear at the time and went to sleep before cancelling it the next morning. Unfortunately for me the schlllllaaag who nicked it had racked up £300+ in calls to various numbers in Pakistan. The phone company wouldn't back down (quite rightly from a contractual point of view) so I cancelled the direct debit and told them to go whistle. Actually, that could have been Vodafone as well.

So basically, cancel my DD and just pay what I normally pay?

I suppose you may be in breach of contract if you do?

Obviously if you don't cancel your DD then the full monty will go and that will be that.

I think the idea is you get your final bill, go through it and deduct everything after the phone was stolen, and send them the net amount, with a written explanation why.

You can't be liable for charges racked up as a result of "joining" a texting service that you didn't join. Vodafone should recoup anything they have paid to the texting service company, it is their problem, if despite knowing that the texts were fraudulent, they still want to pay the provider.

Sort of hi-jacking but its related. I took out 2 contracts at phones4u about 6 weeks ago, with the intention of paying by direct debit. I filled in the direct debit paperwork, and they said they'd set it up. Despite this, they never did. Maybe clutching at straws but would it be worth me complaining about this?

Quote ="Live Wired"Last month, I had my mobile and few hundred pound stolen from my car. ( My fault I know.) I had insurance so got a temporary replacement mobile until they sent me an upgraded phone. My contract ends next month, which I have cancelled. This morning I received a bill for £83. 42, which is some 60 quid more. My snag is, between my mobile being robbed and me reporting it, the scroat had joined upto some texting service -£20, and used the internet -£13 odd. My argument is, I don't use the internet on my phone and have not joined any texting service, so as my previous 2 years bills prove, could I have a case of not paying the full amount. ps/ should I know cancel my direct debit? I have asked Vodafone to send me a paper itemised bill. cheers.'" www.vodafone.co.uk/personal/pric ... /index.htm Did you get your insurance direct from vodafone? if you did their policy includes £1000 call protection surely this includes text and data too.

Quote ="Live Wired"Last month, I had my mobile and few hundred pound stolen from my car. ( My fault I know.) I had insurance so got a temporary replacement mobile until they sent me an upgraded phone. My contract ends next month, which I have cancelled. This morning I received a bill for £83. 42, which is some 60 quid more. My snag is, between my mobile being robbed and me reporting it, the scroat had joined upto some texting service -£20, and used the internet -£13 odd. My argument is, I don't use the internet on my phone and have not joined any texting service, so as my previous 2 years bills prove, could I have a case of not paying the full amount. ps/ should I know cancel my direct debit? I have asked Vodafone to send me a paper itemised bill. cheers.'" www.vodafone.co.uk/personal/pric ... /index.htm Did you get your insurance direct from vodafone? if you did their policy includes £1000 call protection surely this includes text and data too.

My insurance was taken out when I signed up for the 2 year contract. I did not know this until I got my 1st statement. No mention of insurance when I got the phone.

DD is now cancelled.

So, Samsung Galaxy S Plus - decent handset or not ?

I'm at one month to go to get rid of my Orange Blackberry account and they don't seem bothered about retaining me so I'm looking at the Samsung on a VirginMobile account, handset free, 24 month contract at £15.99, free Spotify streaming for 3 months, 100 mins, 500 texts, 500mb per month.

The phone and texts allowance is probably all I use all year (I'm a bloke, I say "yeh" or "no" or "see you in the Fox" on the mobile) and from what I'm told 500mb is ample for daily browsing of, say, RLFans or Wordpress - would that be right ???

Any other handsets with a decent size screen for browsing that I should consider ?

The lowest Spotify deal on Virgin is a £10.99 contract on Samsung Galaxy Ace or Sony Ericsson Live - any good ?

Dunno what the S plus or the Ace are like, but I have the S2 and it's quite brilliant. I've had cheaper Samsung phones and found them to be good value for money, so I'd definitely recommend them as a manufacturer.

You certainly shouldn't need any more than 500mb for casual browsing. My provider doesn't charge anything for browsing, and you only use your data allowance for downloads and uploads. I have mine connected to the wifi at home anyway, so I rarely use mobile internet.

go for the galaxy s2

He won't get one on a £15.99 contract.

Just a quick query.

I've purchased a new laptop and have synced all my data on to the new laptop. However none of the apps are synced. When I go to sync the apps it says I'll lose all the data and apps on currently on the iPhone.

Is there anyway to do this without losing all the data currently saved on the apps, or wiping the phone and starting again?

Cheers

£30.99 on the same Virgin contract, my youngest has got one for around £25 and I like it, was rather hoping that the S Plus would be almost the same but with a slightly smaller screen (4" instead of 4.3).

I'd imagine there'll be more than just the screen size between them. Have you tried using the 'compare' feature on any of the suppliers' websites? That should tell you exactly what you're getting for the extra money.

The S2 is about as good as phones get at the moment. But with respect, I don't think you'll really notice what you're 'missing' You've got your internet capabilities, which are gonna be about the same, a camera for the occasional snap, spotify and plenty of other things to be playing with. I'm confident the S plus will meet your requirements www.mobile-phones-uk.org.uk/samsung-galaxy-s.htm Always used this site when I was getting upgrades before I was bitten by the iBug!

The S2 is about as good as phones get at the moment. But with respect, I don't think you'll really notice what you're 'missing' You've got your internet capabilities, which are gonna be about the same, a camera for the occasional snap, spotify and plenty of other things to be playing with. I'm confident the S plus will meet your requirements www.mobile-phones-uk.org.uk/samsung-galaxy-s.htm Always used this site when I was getting upgrades before I was bitten by the iBug!

Quote ="Steve-O"The S2 is about as good as phones get at the moment. But with respect, I don't think you'll really notice what you're 'missing' You've got your internet capabilities, which are gonna be about the same, a camera for the occasional snap, spotify and plenty of other things to be playing with. I'm confident the S plus will meet your requirements www.mobile-phones-uk.org.uk/samsung-galaxy-s.htm Always used this site when I was getting upgrades before I was bitten by the iBug!'" Thanks for that, it answers quite a lot of questions.

Quote ="Steve-O"The S2 is about as good as phones get at the moment. But with respect, I don't think you'll really notice what you're 'missing' You've got your internet capabilities, which are gonna be about the same, a camera for the occasional snap, spotify and plenty of other things to be playing with. I'm confident the S plus will meet your requirements www.mobile-phones-uk.org.uk/samsung-galaxy-s.htm Always used this site when I was getting upgrades before I was bitten by the iBug!'" Thanks for that, it answers quite a lot of questions.

has anyone got the galaxy nexus? My contract ends in a month or so and this is looking favourite at the moment. The Galaxy sIII is on the horizon though (may/june) and its rumoured specs might be worth waiting for.

Thing is there will always be a phone worth waiting four or five months down the line, that's the way it's working at the moment.

Nokia Lumia 800 yes or no?

They look very nice, but according to the radio this morning Nokia's share price has dropped because their new Windows Mobile range isn't selling.

It's not selling because, by all accounts, it's a bit rubbish in comparison to Android phones.

I have one and I love it, much better and easier to use than any HTC my friends have. The apps range isn't as wide as iphone or android, but are picking up, so if you want a free smart phone i would defo recommend it!! Plus the satnav you get on it pre-installed is superb!!!

Anyone know if there is any news on the S3 yet?

crave.cnet.co.uk/mobiles/samsung ... -50007201/ They reckon it'll be April

crave.cnet.co.uk/mobiles/samsung ... -50007201/ They reckon it'll be April