Quote ="JerryChicken"...who is probably a 16 year old kid with a very carefully written script in front of him and a b1tch of a female boss walking the floor shouting and bawling at him and all his co-workers to answer more calls, working for £3.68 per hour and thinking what a shoite job he's fallen into.'"
Indeed - I wasn't proud of myself.
Rather worrying though that they are fishing on this scale and I wonder if the script includes instructions to hang up if a mark questions the practice?