|
|
Rank | Posts | Team |
International Chairman | 26578 | No Team Selected |
Joined | Service | Reputation |
Mar 2002 | 23 years | |
Online | Last Post | Last Page |
Jul 2017 | Apr 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="cod'ead"So you seriously consider that one month into a contract, it is reasonable and fair for one party to the contract to arbitrarily alter the terms of the original contract?'"
Sky always put there prices up at that time, I don't have a Sky contract to look at but I wouldn't be surprised if it had a time frame worded in to the contract, the OP has been unlucky time wise.
|
|
|
Rank | Posts | Team |
International Star | 3605 | No Team Selected |
Joined | Service | Reputation |
Jul 2012 | 13 years | |
Online | Last Post | Last Page |
May 2016 | May 2016 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Orange did the same to me last year, not one month into a contract but 11 months into a 24 month contract they actioned a clause in their standard terms that allows them to up their rates if the Retail Price Index is not to their satisfaction in October of any year, they hadn't acted on that clause for three years previously but obviously felt they could get away with it in 2011, so they did.
I'm not with Orange now, obviously.
|
|
|
|
Rank | Posts | Team |
International Chairman | 3569 | No Team Selected |
Joined | Service | Reputation |
Apr 2002 | 23 years | |
Online | Last Post | Last Page |
Nov 2014 | Nov 2014 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| everything that is on sky is on the internet free. (allegedly so i believe)
|
|
|
Rank | Posts | Team |
Player Coach | 396 | No Team Selected |
Joined | Service | Reputation |
Dec 2005 | 19 years | |
Online | Last Post | Last Page |
Nov 2024 | Sep 2018 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| I did not look at the small print, but then again, who does?
I was going to go down the cancellation route, but would I not be liable for the remaining months of the contract (about ? If that is so, then I have nothing to bargain with.
I took out the deal totally based on the price given to me. For them to change that so quick is surely false advertising.
|
|
|
Rank | Posts | Team |
International Chairman | 28357 | No Team Selected |
Joined | Service | Reputation |
Feb 2002 | 23 years | |
Online | Last Post | Last Page |
May 2024 | Oct 2019 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Well maybe now would be a good time to read it, so you (and we) know exactly what it is you have agreed to, instead of all guessing round the houses?
|
|
|
|
Rank | Posts | Team |
International Chairman | 26578 | No Team Selected |
Joined | Service | Reputation |
Mar 2002 | 23 years | |
Online | Last Post | Last Page |
Jul 2017 | Apr 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Ferocious Aardvark"Well maybe now would be a good time to read it, so you (and we) know exactly what it is you have agreed to, instead of all guessing round the houses?'"
his forum needs a like button
|
|
|
Rank | Posts | Team |
Player Coach | 541 | No Team Selected |
Joined | Service | Reputation |
Jun 2010 | 15 years | |
Online | Last Post | Last Page |
Dec 2015 | Dec 2015 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Is it his?
|
|
|
Rank | Posts | Team |
International Board Member | 37503 | No Team Selected |
Joined | Service | Reputation |
Apr 2003 | 22 years | |
Online | Last Post | Last Page |
Apr 2015 | Oct 2014 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| sorry, I obviously missed the announcement where Sky declared they were no longer a business and had become a charity?
|
|
|
|
Rank | Posts | Team |
International Chairman | 26578 | No Team Selected |
Joined | Service | Reputation |
Mar 2002 | 23 years | |
Online | Last Post | Last Page |
Jul 2017 | Apr 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Big Graeme"his forum needs a like button
'"
And as if by magic...
|
|
|
Rank | Posts | Team |
Club Owner | 7518 | No Team Selected |
Joined | Service | Reputation |
Oct 2003 | 21 years | |
Online | Last Post | Last Page |
Jul 2024 | Feb 2024 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="AL Rhino"I did not look at the small print, but then again, who does?
I was going to go down the cancellation route, but would I not be liable for the remaining months of the contract (about
? If that is so, then I have nothing to bargain with.
I took out the deal totally based on the price given to me. For them to change that so quick is surely false advertising.'"
Don’t know if you’ve already sorted this, but I wouldn’t cancel.
If this was me, I would contact my bank first and tell them to only pay the amount I initially agreed, I would then email SKY, (not much point in arguing over the phone at this point), advising them what I have done and why, informing them that as far as I’m concerned this is the terms of the contract which I agreed and would honour my side and expect them to do the same. Give them all the contact details they’ll need, and expect a call (see I’ve saved you money already ) be polite but firm, record the name of whom you have spoken to and when. Follow up all calls by email, stand your ground but keep paying your agreed amount. Good Luck.
|
|
|
Rank | Posts | Team |
International Chairman | 28357 | No Team Selected |
Joined | Service | Reputation |
Feb 2002 | 23 years | |
Online | Last Post | Last Page |
May 2024 | Oct 2019 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| If you did, you'd be fibbing, since at this point, you've still not read the contract, and so can't make any claims to Sky what the terms are, because you don't know, and still can't be arrsed (apparently) to find out.
Also you can't tell the bank to "only pay X", they won't do it.
|
|
|
|
Rank | Posts | Team |
Club Owner | 7518 | No Team Selected |
Joined | Service | Reputation |
Oct 2003 | 21 years | |
Online | Last Post | Last Page |
Jul 2024 | Feb 2024 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Ferocious Aardvark"If you did, you'd be fibbing, since at this point, you've still not read the contract, and so can't make any claims to Sky what the terms are, because you don't know, and still can't be arrsed (apparently) to find out.
Also you can't tell the bank to "only pay X", they won't do it.'"
I haven’t done anything about this, I said what I would do, couldn’t I change the Direct Debit to Standing order? Failing that I’d cancel the DD and make payments by Cheque.
In October last my Daughter upgraded her phone (albeit the contract was in my name) at Carphone Warehouse, she was told by the shop assistant, if she wasn’t happy with anything she could give the phone back, cancel the contract, and simply walk away, which due to network issues with O2 at the time, she tried to do just that, taking out a new contract with Vodaphone (direct) in her own name (yeah before cancelling the old one ). When she took the first phone back to Carphone Warehouse the shop assistant said ‘Yeah that’s fine, but I have to get a manager to authorise the cancellation’. Manger came along and said ‘Cancellation policy only applies to ‘new’ contracts/phones and not upgrades therefore she couldn’t cancel. It says so in the terms and conditions on the back’. (which it did).
Now with two phones and two contracts, the fun began, we cancelled the direct debit and emailed them saying we had cancelled and why, also stating that we did possibly owe one final payment from the previous contract if they advised us how much we would be happy to pay it, eventually after several emails, a nice lady phoned she agreed that my daughter had been told incorrect information and although their policy is you cannot cancel on an upgrade, it was their fault due to poor communication and lack training that their shop assistant gave her the wrong info, and as a gesture of good will they would on this occasion cancel the O2 contract, wipe off the outstanding balance from the previous contract, apologised for the inconvenience and hope that we’d return to them when the contract is again up for renewal.
|
|
|
Rank | Posts | Team |
International Board Member | 37503 | No Team Selected |
Joined | Service | Reputation |
Apr 2003 | 22 years | |
Online | Last Post | Last Page |
Apr 2015 | Oct 2014 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="glow"<stuff>'"
difference is, you leave Sky, where do you go? (assuming you want Sky sports etc.)
|
|
|
Rank | Posts | Team |
Club Owner | 7518 | No Team Selected |
Joined | Service | Reputation |
Oct 2003 | 21 years | |
Online | Last Post | Last Page |
Jul 2024 | Feb 2024 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Standee"difference is, you leave Sky, where do you go? (assuming you want Sky sports etc.)'"
I never said about leaving, I said honour the contract that they believed that they'd agreed.
I only used the phone saga to illustrate if you are told one thing but the written contract says something else, be firm stand your ground and you can win.
|
|
|
Rank | Posts | Team |
International Chairman | 26578 | No Team Selected |
Joined | Service | Reputation |
Mar 2002 | 23 years | |
Online | Last Post | Last Page |
Jul 2017 | Apr 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Standee"difference is, you leave Sky, where do you go? (assuming you want Sky sports etc.)'"
Virgin, BT and TopUPTV on Freeview are three that spring to mind right away.
|
|
|
Rank | Posts | Team |
International Board Member | 37503 | No Team Selected |
Joined | Service | Reputation |
Apr 2003 | 22 years | |
Online | Last Post | Last Page |
Apr 2015 | Oct 2014 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Big Graeme"Virgin, BT and TopUPTV on Freeview are three that spring to mind right away.'"
and you can get Sky content on those, without paying, can you?
|
|
|
Rank | Posts | Team |
International Chairman | 26578 | No Team Selected |
Joined | Service | Reputation |
Mar 2002 | 23 years | |
Online | Last Post | Last Page |
Jul 2017 | Apr 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Standee"and you can get Sky content on those, without paying, can you?'"
You didn't mention without paying just
Quote you leave Sky, where do you go? (assuming you want Sky sports etc'"
I gave you three places that you can get Sky services.
|
|
|
Rank | Posts | Team |
International Board Member | 37503 | No Team Selected |
Joined | Service | Reputation |
Apr 2003 | 22 years | |
Online | Last Post | Last Page |
Apr 2015 | Oct 2014 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Big Graeme"You didn't mention without paying just
I gave you three places that you can get Sky services.'"
I think it was fairly clear what I was getting at, to get Sky you have to pay Sky, one way or another.
Anyway, it matters not.
|
|
|
Rank | Posts | Team |
International Chairman | 26578 | No Team Selected |
Joined | Service | Reputation |
Mar 2002 | 23 years | |
Online | Last Post | Last Page |
Jul 2017 | Apr 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Standee"I think it was fairly clear what I was getting at, to get Sky you have to pay Sky, one way or another.
Anyway, it matters not.'"
No you were talking crap and now you are trying to cover yourself, again.
As the premium channels are pay channels of course you have to pay, you do have a choice of provider, you'll still have the annual price rise though.
|
|
|
Rank | Posts | Team |
International Board Member | 37503 | No Team Selected |
Joined | Service | Reputation |
Apr 2003 | 22 years | |
Online | Last Post | Last Page |
Apr 2015 | Oct 2014 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Big Graeme"No you were talking crap and now you are trying to cover yourself, again.
As the premium channels are pay channels of course you have to pay, you do have a choice of provider, you'll still have the annual price rise though.'"
no, I wasn't talking crap, you were just mis-reading what I posted.
remember, a green username doesn't make you always right Graeme.
|
|
|
Rank | Posts | Team |
International Chairman | 26578 | No Team Selected |
Joined | Service | Reputation |
Mar 2002 | 23 years | |
Online | Last Post | Last Page |
Jul 2017 | Apr 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Standee"no, I wasn't talking crap, you were just mis-reading what I posted.
remember, a green username doesn't make you always right Graeme.'"
A direct, unedited quote
Quote ="Standee"difference is, you leave Sky, where do you go? (assuming you want Sky sports etc.)'"
You want Sky services you have to pay, but Sky aren't the only retailer of its services.
|
|
|
Rank | Posts | Team |
International Star | 323 | No Team Selected |
Joined | Service | Reputation |
Jan 2012 | 13 years | |
Online | Last Post | Last Page |
Jan 2025 | Oct 2024 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Apologies in advance if this is 'old hat', but Sky don't seem to have promoted this much... Following a recent software upgrade now means that you now don't have to subscribe to both Sports and Movies to view 3D
If you have Sky Sports HD, then you can now watch Sports on the 3D channel at no extra cost. (If you don't have the Movies, then any 3D films will continue to be blocked). If you have the entertainments package, then any Documentaries and Music shown on the 3D channel can be viewed also.
Just log into your Sky account on line (or via the i phone app) and follow the "Activate Sky 3D" links..
|
|
|
Rank | Posts | Team |
Player Coach | 1775 | No Team Selected |
Joined | Service | Reputation |
Mar 2007 | 18 years | |
Online | Last Post | Last Page |
Jul 2014 | Jul 2014 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Not really related but on the topic of satellite TV. I currently have a poor freeview signal, no internet (use a neighbours - with permission) and no phoneline (recently moved in).
I was wondering if anybody knows about good promotions/deals on Sky/Virgin packages?
|
|
|
Rank | Posts | Team |
International Chairman | 37704 | No Team Selected |
Joined | Service | Reputation |
May 2002 | 23 years | |
Online | Last Post | Last Page |
Aug 2018 | Aug 2018 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Ashley_"Not really related but on the topic of satellite TV. I currently have a poor freeview signal, no internet (use a neighbours - with permission) and no phoneline (recently moved in).
I was wondering if anybody knows about good promotions/deals on Sky/Virgin packages?'"
If you ain't got cable, you're fooked
|
|
|
Rank | Posts | Team |
Player Coach | 10852 | No Team Selected |
Joined | Service | Reputation |
Oct 2006 | 18 years | |
Online | Last Post | Last Page |
Jan 2018 | Aug 2016 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
TO BE FIXED |
|
| Quote ="Ashley_"Not really related but on the topic of satellite TV. I currently have a poor freeview signal, no internet (use a neighbours - with permission) and no phoneline (recently moved in).
I was wondering if anybody knows about good promotions/deals on Sky/Virgin packages?'"
Have you considered Freesat? They're supposed to have better coverage than Freeview, and you won't have to give your money to that scumbag Murdoch.
|
|
|
|
|