Used google shopping and found that SE website was the cheapest of an album I wanted to buy my missus for Christmas. Ordered on 12/12 and it stated 3-5 working days tops.
As its a Christmas period all 7 days of the week were working days for Royal Mail meaning I should have it in time.
Still not received it to this day and Sainsbury's did not want to know at all. Awful customer service online with premade replies.
Finally given me a refund today which may take up to 28days to show!! Are we back in 1980 again?
Quote="Big Graeme"To pare prices to the bone corners have to be cut, the drive to the bottom has affected customer service, if you have an issue with that then spend the extra and but in store.'"
To save time i was doing most of my shopping online; as a nightclub DJ my busiest time of year is christmas and new year so this is the only way i get to do most of my shopping.
To be fair, i'd only ordered a cd and the price difference between them and anywhere else was about a pound - i just used them for convenience.
Why on earth a large company like Sainsburys are sending RM 1st class packages without sending them recorded is beyond me.
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