Yup, they are entitled to have a go at fixing it though even under that.

Yea that makes sense. It wasn't so much a suggestion as a question

Well its safe to say that comet will never receive another penny from me.

TV was delivered this morning, Told to wait a few hours before turning it on because it had been in a cold van all night. (ample time for them to do one if there's any problems aswell I would imagine)

The screen is now fixed but the remote is completely unresponsive, Phoned them to tell them, "oh you need to take it to your local comet store to have the remote checked". So drove to the store, they checked the remote on some form of receiver, the remote is fine. Theres nothing we can do in store. They wont refund or swap it, despite me already having had 3 engineer visits and the tv at a repair centre for 3 weeks.

Call comet again, told them the remote is fine and that it was working fine before it was taken away for repair, its the set and eventually they've agreed to send another engineer, they where trying to charge me for a call out before I argued that the fault was originally reported before the warranty expired.

Now trying to find out who to complain to.

Well an engineer came on wednesday and sorted the remote. When they had repaired it the connector for the I.R receiver hadn't been connected properly.. And it is now 6 days since getting the tv back after being "repaired" and the screen has become faulty again with green lines intermittently appearing all over the picture. Pathetic service from comet. I've phoned again and complained, and another engineer (the 4th visit...) will be having a look on tuesday....

I have to laugh or I'd cry..... How much hassle has to be caused before they'll just refund me or just replace the damn set!?

For anyone who may be interested or who is having similar trouble, an engineer came for the 4th time today, and after speaking to his boss the tv was eventually written off and I have just been back to comet and picked up a brand new TV as an exchange,they didn't have mine in stock but I've ended up with an LG which seems like a much better tv. Shame it took so long but i got there in the end